problem on 2018-04 cumulative update (KB4093112)

Question

Dear Sir,

my windows 10 64-bit version 1709 updating this KB4093112 updates in a loop, that is initializing, downloading (no download stream since the 2nd loop), installing (counting from 0% to 100%), after that, the installation restarting as a loop, what is wrong with that?

I tried restart my PC but nothing help

This workload keeps my CPU working in 60% and above, HDD working in 40% above somethings (max 100% before restart), RAM usage 45%.

Can anyone help on this?

hardware configuration:

Intel CPU i5-3450S 2.8GHz

RAM: 8GB

HDD: 1TB drive C; 2TB drive D with bitlocker locked

Display card: AMD Radeon R9 380

Mc

Answer 1

I was getting an error code: 0x80070bc2 when trying to install KB4093112. Following this step help resolved my problem just minutes ago:

https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/error-0x80070bc2-when-windows-10-update-trying-to/ba4053f2-acec-43db-9305-bca3cc2b8b0c

• Right-click on Windows key and select Command Prompt (Admin).
• Type the following commands in Command Prompt window. To execute them, press Enter after each one. 

SC config wuauserv start= auto

SC config bits start= auto

SC config cryptsvc start= auto

SC config trustedinstaller start= auto

• Finally, restart your PC and try to install the update that was previously returning the 0x80070bc2 error.

Answer 2

Did you choose the right processor and the cumulative download?  It worked for me, Error 0x8024200d was gone after a reboot.

Answer 3

Hi McStayCool,

There are several reasons why issue arises during installation of updates such as third-party app conflicts, hardware issues, not enough space, connectivity issues or corrupted system files. I'd like to know if you are getting an error message when trying to install the update. Kindly reply with the exact error message so we can identify the reason behind this issue.

Also, I suggest that you do the following:

1. Run Windows Update a few times. Download and install any available updates in Windows Update, including software updates, hardware updates, and some third-party drivers. Use the troubleshooter for Windows 10 to fix Windows Update errors.
2. Remove third-party security software. Make sure you know how to reinstall your programs and that any necessary product keys are on hand. Windows Defender will help protect your device in the meantime.
3. Unplug extra hardware. Remove all external storage devices and drives, docks, and other hardware you might have plugged into your device that isn’t needed for basic functionality. Leave only your mouse and keyboard plugged in.

If issue still persists, follow the steps on this **article**to help you resolve your Windows update concern.

Update us with the results.

Answer 4

Sorry i did not mention the error code i just found under "windows udpate" -> "view installed update history".

in "update history" in found this:

2018-04 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4093112)(43)

Last failed install attempt on ‎12/‎4/‎2018 - 0x8024200d

i tried "Troubleshoot" under "Windows Update" and have a report generated:

Windows Update

Issues found

Potential Windows Update Database error detected Detected

Repair Windows Update Database Corruption Not run

Windows Update components must be repaired Fixed

Repair Windows Update components Not run

Check for pending updates Fixed

Download and install pending updates Completed

Potential issues that were checked

Default Windows Update data locations have changed Issue not present

Some security settings are missing or have been changed Issue not present

Check for missing or corrupt files Issue not present

System date and time aren't correct Issue not present

Issues found

 Potential Windows Update Database error detected Detected

Possible issues may prevent Windows Update from keeping your system up to

date.

Repair Windows Update Database Corruption Not run

One troubleshooting step to resolve WU issues is to delete and re-download

updates to your computer. Would you like to try this step now? Depending on

your network configuration, you may incur download costs.

 Windows Update components must be repaired Fixed

One or more Windows Update components are configured incorrectly.

Repair Windows Update components Not run

Repairing Windows Update components frequently resolves common Windows

Update errors.

 Check for pending updates Fixed

Download and install pending updates Completed

Did you know that there are pending updates for this machine? Choose the

“Apply this fix” option below to start the update process in the background

immediately.

Potential issues that were checked

Default Windows Update data locations have changed Issue not present

The location where Windows Update stores data has changed and must be

repaired.

Some security settings are missing or have been changed Issue not present

Check for missing or corrupt files Issue not present

Page 1 of 3

System date and time aren't correct Issue not present

Detection details

Network Diagnostics Log

File Name: 25CF51EF-B7B8-4CAD-A376-9B69446E5A5B.Diagnose.Admin.0.etl

Network Diagnostics Log

File Name: 80C4D29F-8910-4F7E-A8F7-35D79F829C7A.Diagnose.Admin.1.etl

Other Networking Configuration and Logs

File Name: NetworkConfiguration.cab

Other Networking Configuration and Logs

File Name: NetworkConfiguration.cab

IsPostback_RC_PendingUpdates

IsPostback: False

IsPostback_RC_PendingUpdates

IsPostback: True

Service Status

Problem with BITS service : The requested service has already been started. More help is

available by typing NET HELPMSG 2182.

Service Status

Problem with BITS service : The requested service has already been started. More help is

available by typing NET HELPMSG 2182.

Collection information

Computer Name: MC-ROOM

Windows Version: 10.0

Architecture: x64

Time: 12 April 2018 17:29:53

Publisher details

Background Intelligent Transfer Service

Find and fix problems that may prevent background downloads from working

Package Version: 3.5

Publisher: Microsoft Windows

Windows Network Diagnostics

Detects problems with network connectivity.

Package Version: 4.0

Publisher: Microsoft Windows

Windows Update

Resolve problems that prevent you from updating Windows.

Package Version: 9.3

Page 2 of 3

Publisher: Microsoft Windows

Windows Update

Resolve problems that prevent you from updating Windows.

Package Version: 9.2

Publisher: Microsoft Corporation

Page 3 of 3

Can anyone can help? I tried to re-run the windows update and the loop starts again.

Thanks!

Regards,

Mc

Answer 5

MC,

Have you tried this: https://appuals.com/how-to-fix-windows-10-update-failing-with-error-0x8024200d/

or perhaps even here:

https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/hard-reset-windows-updates/2e26953d-58c4-4704-b627-4a743e87e15c?tm=1447931905306