Download and Installation of HID compliant Touch screen driver

Question

Hello,

A few months back my HID Touchscreen stopped working and since then I have traveled down many paths and visited many forums, manufacturers websites on my product as well as companies who make the drivers/components.

The reasons for this was to troubleshoot and find a solution.

In Device Manager/Human Interface Devices/Touchscreen Driver, following instructions to Uninstall, Reboot and Reinstall the driver. I clicked to Uninstall the driver and next to it was an option to "Remove the Driver/Files, not realizing what I had just done, I clicked to remove the driver from windows.

What I would like to do is to obtain the Download and Install HID Touchscreen driver and associated files to fix my mess.

I was prepared to download NextWindow Voltron HID Touchscreen driver from Windows Catalog Updates and when I clicked to install, I received a warning from Windows Security warning me this action could be harmful to OS so I backed out.

Could you please provide me the solution. Although it feels as if I have tried every applicable solution already, you are the experts and I am not. There's a reason for the saying,  "Leave it to the experts!"

I purchased the laptop used with Win 10 Pro installed. 

Thank you for your attention to this matter.

Answer 1

Hi LanoraFisher,

If the driver you are attempting to install came from the official Microsoft Update Catalog, then it would be safe to install this driver so you can go ahead and proceed with this. If you have other third party anti-virus program, I would suggest turning it off temporarily so that there would be no issues in installing the driver.

let us know if you need further assistance.