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ChrisOtway-7336 avatar image
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ChrisOtway-7336 asked ChrisOtway-7336 action

Windows Update Agent

We decommissioned a WSUS server and now Windows Update Agent is non functional.

Error code: 80072EF3

What I have done so far:

  1. SFC and DISM system/image scans

  2. Disabled GPOs linked to Server computer objects

  3. Verified Registry is not pointing to WSUS server, and is looking for automatic updates

  4. Deleted all GPO registry keys on effected system

  5. Reboot

  6. Stopped all Windows update services

  7. Renamed Softwaredistribution and Catroot2 folders

  8. re-register pertaining DLLs

  9. Start Windows update services

windows-server-2012
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1 Answer

AliceYang-MSFT avatar image
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AliceYang-MSFT answered

Hi,

You've mentioned "effected system". Does this issue happen on some systems while on other systems Windows Update Agent works fine? Can you please tell us what's the version of effected system and non-effected system?

Our colleague from WSUS team suggests to check group policy: Do not allow update deferral policies to cause scans against Windows Update. It seems that Windows Update Agent cannot get update packages.

Please also try Update the Windows Update Agent to the latest version manually.


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