Devices with Toshiba XG4 Series, Toshiba XG5 Series or Toshiba BG3 Series solid state disk (SSD) drives may experience degraded battery life after upgrading to Windows 10 April 2018 Update

Anonymous
2018-05-11T00:43:42+00:00

After upgrading to Window 10 April 2018 Update, select devices with Toshiba XG4 Series, Toshiba XG5 Series or Toshiba BG3 Series solid state disk (SSD) drives may exhibit lower battery life.

Microsoft is working with OEM partners and Toshiba to identify and block devices with Toshiba XG5 Series or Toshiba BG3 Series solid state disk (SSD) from installing the April 2018 Update due to a known incompatibility that may cause battery performance issues. 

Microsoft estimates the release date for the resolution for this issue to be available in early June.

If you have encountered this issue and cannot wait for the resolution, follow the steps to Go back to your previous version of Windows, and wait for the resolution before attempting to install the April 2018 Update again.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-05-23T23:41:53+00:00

    This issue is resolved in KB4100403

    .

    To get Windows 10, version 1803, we encourage you to wait until the update is offered to your device following the June Update Tuesday. If you’re an advanced user on an actively serviced version of Windows 10 and would like to install the Windows 10 April 2018 update now, you can manually check for updates. In the Search tab, type “Settings”. On the Settings page, navigate to Update & security > Windows Update > click “Check for updates”, which****will include this resolution.

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  3. Anonymous
    2018-05-31T01:24:48+00:00

    Hi, it looks like the latest KB4100403 update has negatively affected the write speed of the XG5 series SSDs.

    Please take a look at the question I've created here: https://answers.microsoft.com/en-us/windows/forum/windows\_10-hardware/toshiba-xg5-512gb-experiencing-slow-write-speeds/22191f97-8011-4596-926f-b63b1a4a351c?tm=1527729801774

    17 people found this answer helpful.
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  4. Anonymous
    2018-05-31T04:04:28+00:00

    I'm still having slow write speeds on my Huawei Matebook X Pro with 512GB Toshiba XG5; even after the KB100403 update. Indeed, the issue may have even become worse.

    15 people found this answer helpful.
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