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I've been using my Instagram App on my HP laptop and I have been trying to use my disappearing photo and video messages in my DM's. While I can receive the messages, I cannot send the disappearing photo and video messages because I need to enable camera and microphone access by clicking on the words. I was able to enable the camera access by clicking on the words, for some reason I can't do the same for the microphone access. Whenever I click on the words it doesn't do anything. Is there a setting on the computer I can go into to allow the microphone access? I have already checked to make sure my microphone was on in my hardware and sound settings and checked the in app settings directly in the app and couldn't find anything.
Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please can you help me regarding the same issue but its on my windows phone running on windows 10 its a lumia phone
It's almost the same. Just go into your settings, under privacy and go to microphone. It should let you choose which apps you wanna enable microphone for.
Thank you. Problem solved. For some reason all the other apps had access but Instagram didn't.
I've been using my Instagram App on my HP laptop and I have been trying to use my disappearing photo and video messages in my DM's. While I can receive the messages, I cannot send the disappearing photo and video messages because I need to enable camera and microphone access by clicking on the words. I was able to enable the camera access by clicking on the words, for some reason I can't do the same for the microphone access. Whenever I click on the words it doesn't do anything. Is there a setting on the computer I can go into to allow the microphone access? I have already checked to make sure my microphone was on in my hardware and sound settings and checked the in app settings directly in the app and couldn't find anything.
Thanks.
Okaaaay
that was really helpful, THANKS!!!!
I sure don't see it...been trying to allow access to my microphone for days!! HELP!!
