Logic App SFTP-SSH connector gives 404 path does not exist while using get file content action

Vaibhav Ahuja 1

Getting error as "The path doesn't exist" while using SFTP-SSH connector action get file content,
While action such as list files in root folder is working fine. Please help.

1 answer

MayankBargali-MSFT 70,791 Reputation points

2021-02-23T09:43:58.347+00:00
Hi @Vaibhav Ahuja

Welcome to Microsoft Q&A! Thanks for posting the question.

I will suggest you to verify if you are using Get File Content action then you need to pass the file id (not the file path). If you are using file metadata using path action then you need to specify the file path.

Update:
If you are using any of the below SFTP servers then the connectors currently don't support them.

IBM DataPower

MessageWay

OpenText Secure MFT

OpenText GXS

Reference : https://learn.microsoft.com/en-us/azure/connectors/connectors-sftp-ssh#limits
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Vaibhav Ahuja 1 Reputation point

2021-02-23T09:48:27.333+00:00

Getting the same error after giving the file ID.

Vaibhav Ahuja 1 Reputation point

2021-02-23T10:24:46.397+00:00

Hi @MayankBargali-MSFT ,

Thanks for your reply, Can you suggest something else. I am getting same error after giving the file id.

MayankBargali-MSFT 70,791 Reputation points

2021-02-23T10:47:55.217+00:00

@Vaibhav Ahuja I will suggest you to check the output of list files in root folder and verify if the input is correct to the action that you are executing.
If you are still facing an issue I can connect with you offline for a quick look at the input that you are passing.

Vaibhav Ahuja 1 Reputation point

2021-02-23T11:12:46.293+00:00

Hi @MayankBargali-MSFT ,

It will be a great help if you can connect with me and help me regarding this issue.
Thanks.

Mike Gowing 1 Reputation point

2021-08-19T18:54:48.363+00:00

What ended up being the resolution on this? I'm getting the same issue.

MayankBargali-MSFT 70,791 Reputation points

2021-08-23T04:06:34.347+00:00

@Mike Gowing Please verify the limitation: https://learn.microsoft.com/en-us/azure/connectors/connectors-sftp-ssh#limits as few of the SFTP server are not supported. The answer was already updated.

Please verify if you are using IBM SFTP server. The issue is s caused by some default setting on SFTP server side. You can increase ExtractCount to at least 2 if the files aree small (no chunking). Otherwise it will need to be more than the number of chunking : https://www.ibm.com/support/pages/message-extractable-count-set-1-default

Amit Patel 1 Reputation point

2022-04-20T07:33:07.233+00:00

@MayankBargali-MSFT I am facing this issue when I am trying to delete the file even though I used same path to copy file from one location to another

Erik Hübertz Sørensen 11 Reputation points

2022-12-29T12:18:04.69+00:00

I realize that this post is almost 2 years old, but I am now facing the exact same problem: We are trying to use the SFTP-SSH connector to transfer e-invoices and corresponding receipts from Business Central SaaS via Azure Storage to/from a SFTP-server at a major Payment Management Provider in Norway. Uploading files from the Azure storage to the SFTP using the connector works fine but downloading files from the SFTP fails with the exact same error message (404 path does not exist). Even when stating the path and file name directly, or when selecting a specific file manually in the setup of the Logic App, the Get File Content fails. Downloading the files using WinSCP or any other SFTP client works fine (our user has full access and can put/get/delete files from the path in question). From the connection details I can see that the Payment Management Provider is using a "Maverick SSHD" SFTP-server, which is not on your list of unsupported servers. Having the SFTP owner change any settings on their side is not an option. Is there anything we can try to change in the Logic App/Connector settings to make this work?
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Logic App SFTP-SSH connector gives 404 path does not exist while using get file content action

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