Hardware Token For Owner (Global Administrator Account)

Sam 1 Reputation point

I am trying to enable hardware OTP token for owner (global administrator) used to create the account. Under OATH token, I am able to upload the file which contains the secret keys, but I get the error message.

Error Message: User does not exist in the current directory.

However, the same process works for member or regular user, but not for owner (global administrator). I would really appreciate any insight into it.

Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
14,738 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Sam 1 Reputation point

    The process works for users with admin, global admin, or other privileges, but not for the owner (global administrator) used to create the Azure account.

    I uploaded the secret file with username and secrets. It would work for other users, so there is no issue with the formatting of the file.

    The error image is attached. However, I just wanted to add that I can see the owner (global admin) user in the AD.