windows memory diagnostics result

Question

here is my result and i don't know what's hardware errors. its a ram problem?

The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer

XML VIEW

Log Name:      System

Source:        Microsoft-Windows-MemoryDiagnostics-Results

Date:          10/22/2018 12:08:14 AM

Event ID:      1202

Task Category: None

Level:         Error

Keywords:      

User:          SYSTEM

Computer:      sorashiro

Description:

The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-MemoryDiagnostics-Results" Guid="{5F92BC59-248F-4111-86A9-E393E12C6139}" />

    <EventID>1202</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000000</Keywords>

    <TimeCreated SystemTime="2018-10-22T04:08:14.644664100Z" />

    <EventRecordID>7256</EventRecordID>

    <Correlation />

    <Execution ProcessID="8432" ThreadID="8436" />

    <Channel>System</Channel>

    <Computer>sorashiro</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <UserData>

    <Results xmlns="http://manifests.microsoft.com/win/2005/08/windows/Reliability/Postboot/Events">

      <CompletionType>Fail</CompletionType>

    </Results>

  </UserData>

</Event>

Answer 1

Hi Sorashiro. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

You have Memory errors which may require isolating the stick at fault and then replacing it, or both.

To refine the results test your RAM overnight to stress it with a more reliable bootable test, following these steps which test both the sticks and the slots: http://www.sevenforums.com/tutorials/105647-ram...

You can also scan your RAM with Crucial Memory Scanner to make absolutely sure it's spec'd correctly and to learn what exact RAM is needed for that PC so you can easily order high quality budget RAM if required: http://www.crucial.com/systemscanner/

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

Answer 2

I suggest you to Run memory test using a 3rd party tool for at least 8 passes, prefarably Overnight.

https://www.tenforums.com/tutorials/14201-memte...

If you have a DDR4 RAM, use MemTest86 rather than MemTest86+

https://www.memtest86.com/

When the test completes post back the Image(You can use your phone's camera).

Disclaimer:

This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.