Windows 10 update 1803 - NO SOUND

Question

ever since this update i have no sound. not from speakers, not from headphones, no google, no skype, no system sounds. sound is up, everything's up, nothings muted, settings are right, drivers are up to date, just no sound. nothing. from this stupid update. only solution id found online was to uninstall the update and go back to 1709 (i think that was the last major one) but when i went to the update history uninstall, it only had the microsoft security update, which i uninstalled, but everything else is still here!! including the lack of sound!! i want to try this update i like the look of the timeline thing but not if i cant hear a thing!! when i first updated to windows 10 it took away my keyboard backlight, all drivers updated everything and it just never came back, which i lived with (even though it was a big reason for getting this laptop) but having no sound is a HUGE issue!!! this needs fixed and i need help QUICK!! please and thank you to anyone with any info..

Answer 1

Thank you so much! I was going nuts!

Answer 2

this just messed up my laptop even more idk what to do someone plz help :((

Answer 3

So I lost surround sound, but the primary 2.1 output works.

Answer 4

I love you so much ! you saved my day.

Answer 5

What is the make and model of your computer?

Click Start > Settings > Privacy > Microphone

Toggle on Allow apps to access your microphone

First, run the Playing audio troubleshoot - open Start > Settings > Update & security > Troubleshoot

Scroll down, select Playing audio

Click Run the troubleshooter

When complete, restart your computer then check if audio is working again.

Press Windows key + X

Click Device Manager

Expand Sound, video and game controllers

Right click your audio adapter

Click Properties

Click the Driver tab

Is there an option rollback?

If so, click it.

Also, check to make sure the audio driver is fully updated. This is often the problem when you upgrade to a new version of Windows 10. Sometimes reinstalling the latest available driver from the manufacturers website helps.

Open Start, type: change sound card

Hit Enter

Select the Playback tab

Right click your Speakers

Click Set as Default Device if it isn't already

Select your speakers

Click Properties

Click the Levels tab

Use the slider to adjust level

Other options:

1. Play a youtube video with the soundcard speaker jack unplugged and let it play through the laptop's inbuilt speakers.
2. While it is playing, plug in the audio jack and see if it starts playing.

These are the steps to perform a rollback...

There seems to be some early adopter issues at this time with Windows 10 1803, if you can, I recommend you downgrade to your previous version until the Spring Creators Update matures with future cumulative updates.

Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows 10, click Get started.

or

Press Control + Alt + Delete

Click Sign out

At the Sign In screen, hold down the shift key on your keyboard while clicking the Power button on the screen

Continue to hold down the shift key while clicking Restart

Continue to hold down the shift key until the Advanced Recovery Options menu appears

Click Troubleshoot

Click Advanced options

Click Go back to the previous version of Windows

Windows Update might attempt to upgrade to Windows 10 1803 again. See instructions how to block it:

https://www.groovypost.com/howto/block-windows-...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.