SCOM IM Channel - not working in many SIP recipient's in delivery address

help-me 61 Reputation points
2021-02-24T06:00:12.687+00:00

Hi

IM : Skype for Business 2015
OM : Scom 2019

I'm not receiving alert using IM channel when I add many SIP recipient's in delivery address

sample 1: sip:im1@jaswant .com;sip:user2@jaswant .com;sip:skype1@jaswant .com - this is NOT working

sample 2: sip:im1@jaswant .com - single SIP delivery address is working

observation : when adding many address in delivery address is NOT working

even I separated by comma and colon still the same

sip:im1@jaswant .com;sip:user2@jaswant .com;sip:skype1@jaswant .com - not working

sip:im1@jaswant .com,sip:user2@jaswant .com,sip:skype1@jaswant .com - not working

71452-skype.png

Please advise

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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Accepted answer
  1. CyrAz 5,181 Reputation points
    2021-02-24T08:32:51.063+00:00

    You can't do it like that, you can only add one SIP address per Subscriber Address; so you need to create multiple Subscribers with each one distinct Subscriber Address or at least multiple Subscriber Addresses for one single Subscriber.

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