Word for Mac is throwing a 4707 error

Question

Hi,

I started receiving a 4707 error on Monday whenever I open Word for Mac. I'm running version 16.97. I know there is a repair routine for Windows users but is there one for Mac users?

Thanks,

Norm.

Answer 1

You're right... That was a typo 😊 Thanks for the correction.

This should point you in the right direction: Office Insider

Answer 2

I had this exact some issue but after googling it more, I got it to stop by enable opening in rosetta from the "get info" settings from word in applications.

Go to applications, double tap/right click on Microsoft Word, go to Get Info then select "Open in Rosetta". That fixed it for me.

Answer 3

It seems this issue is related to an Add-In macro that’s loading at startup. In my case, it was either AdobeLinkCreation or Zotero. I was able to resolve it by following these steps:

1. Right-click the Word app → Get Info → check Open using Rosetta.
2. Start Word, go to Add-Ins, and note the file paths of all active Add-Ins.
3. Close Word, open each of those paths in Finder, and delete the Add-In files.
4. Empty the Trash.
5. Right-click the Word app → Get Info → uncheck Open using Rosetta.

After that, Word worked normally again—at least for me! 😉

Cheers,

Martin

Answer 4

The version history, including downloads of older versions, for Office for Mac can be found at https://learn.microsoft.com/en-us/officeupdates/update-history-office-for-mac.

Answer 5

Version 16.96 Correction: 16.97 indicates that you are using the latest Beta version released only for testing purposes. Any issues you discover need to be reported to Microsoft & Apple using the channels provided for those who choose to put their systems at risk. The contributors in these Communities can do nothing related to Beta versions.