Customer Experience Improvement - Disable for SCOM 2019

Jason Steeves 136 Reputation points
2021-02-24T23:57:33.487+00:00

Is the "Customer Experience Improvement" enabled by default in the SCOM 2019 install? If so how do we disable this after the install is completed?

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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  1. XinGuo-MSFT 17,241 Reputation points
    2021-02-26T07:25:07.84+00:00

    >Is the "Customer Experience Improvement" enabled by default in the SCOM 2019 install?

    HKLM\SOFTWARE\Microsoft\SQMClient\SCOM\CEIPEnable: 0x00000001

    >If so how do we disable this after the install is completed?

    Please try to change the key value to 0x00000000 and reboot the computer.

    HKLM\SOFTWARE\Microsoft\SQMClient\SCOM\CEIPEnable: 0x00000000

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  2. System Center guy 691 Reputation points
    2021-02-26T09:21:18.28+00:00

    >Is the "Customer Experience Improvement" enabled by default in the SCOM 2019 install?

    In SCOM 2019, Diagnostics and utility data will replace Customer Experience Improvement . Be default, Operations Manager sends diagnostic and connectivity data to Microsoft and Administrators can turn off this feature at any point of time.

    >If so how do we disable this after the install is completed?

    1. In the Operations Manager console, click Settings in the Administration pane.
      72419-pict01.jpg
    2. Under Type: General, double-click Privacy.
      72390-pict02.jpg
    3. Select the diagnostic and usage data sharing preference from the options displayed, and click OK.
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