Share via

SignIn Address Skype for Business issue

harshi pandey 1 Reputation point
2021-02-25T06:57:35.12+00:00

When I start typing signin address while logging in to Skype for Business, all letters are becoming small which is showing me error then - Wrong sign in address. Is there a possibility to make starting letters start with a capital? I am using Skype for business on Windows 10.

Microsoft 365 and Office | Skype for Business | Windows
Microsoft 365 and Office | Skype for Business | Windows
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Sharon Zhao-MSFT 25,761 Reputation points Microsoft External Staff
    2021-02-25T08:13:47.153+00:00

    @harshi pandey ,

    Could you share a screenshot of the error message?

    Sure, the SIP address could start with capital letters.

    I tested this in my lab. I changed user’s email address and UPN starting with capital letters. Then, re-enable this user in Skype for Business Server Control Panel. It will take up several minutes to take effect. Then, I log in client successfully as below:
    72041-image3.gif

    Please note before taking effect, it will show the following error message when you try to log in Skype for Business.
    72032-image.png

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.