Teams channel recordings are not saved neither on Stream nor Onedrive

Tural Sadigov 1

Hi, I am teams administrator in my school, we have A1 Education license assigned to users. Each user have a privilidge to record a meeting.
The problem is when recording is completed it is only saved in teams chat, not on Stream or Onedrive. So, it is impossible to delete recording from the chat.
I have similar problems that people confront, but non of the answers helped me.

Could you please help me to solve the issue?
Thanks in advance...

1 answer

JimmyYang-MSFT 52,031 Reputation points Microsoft Vendor

2021-03-02T05:41:46.17+00:00

Hi @Tural Sadigov

Teams channel recording will be stored in a Recording Folder in the Files tab for the channel. If you want to delete the record, you can go to Teams name - Channel name/Documents/Recordings The File tabs stores all files in a SharePoint site and document library for the channel. For more details, you can learn it from:

https://support.microsoft.com/en-us/office/play-and-share-a-meeting-recording-in-teams-7d7e5dc5-9ae4-4b94-8589-27496037e8fa#:~:text=For%20channel%20meetings%2C%20the%20recording,edit%20and%20view%20the%20recording.

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Tural Sadigov 1 Reputation point

2021-03-02T05:47:21.75+00:00

Thank you for your answer, but there is no "Recordings" folder in sharepoint or teams channel files section.

JimmyYang-MSFT 52,031 Reputation points Microsoft Vendor

2021-03-04T10:27:57.887+00:00

@Tural Sadigov

Thanks for your response!

Please run the command “Get-CsTeamsMeetingPolicy -Identity Global” to check your RecordingStorageMode. If the RecordingStorageMode is OneDriveforBusiness, for non-channel meeting, the recording is stored in a folder named Recordings that's at the top level of the OneDrive for Business that belongs to the person who started the meeting recording. For Channel meetings, the recording is stored in the Teams site documentation library in a folder named Recordings

Tural Sadigov 1 Reputation point

2021-03-04T11:06:21.497+00:00

I just figured out something.

If the user and team is created using SDS (school data sync) recordings are saved in OneDrive.

But one of these conditions don't satisfy it fails to upload to OneDrive.

JimmyYang-MSFT 52,031 Reputation points Microsoft Vendor

2021-03-11T09:42:47.72+00:00

Hi @Tural Sadigov

Can you see the recording in teams chat history? If you can see it in Teams chat history, can you open it normally in Teams client?

JimmyYang-MSFT 52,031 Reputation points Microsoft Vendor

2021-03-16T09:08:24.847+00:00

Hi @Tural Sadigov

Do you have any update on this case?

Tural Sadigov 1 Reputation point

2021-03-16T09:50:11.013+00:00

No sir, currently it is the same as I explained.

JimmyYang-MSFT 52,031 Reputation points Microsoft Vendor

2021-03-19T08:18:04.787+00:00

Hi @Tural Sadigov

Can you find this option in your Teams chat conversation history?

If so, you could click “Open in OneDrive” and delete the recording here like the following picture:

Tural Sadigov 1 Reputation point

2021-03-19T08:36:36.597+00:00

@JimmyYang-MSFT
Thank you for the response.

In normal version, it is how you said, all recordings are saved in onedrive and it is easy to delete the recording, but in my case it is little bit different.
As you know in Teams we can create a team in two types - 1. Class (which can be created using SDS or directly in Teams ), 2. Office 365 group(which can also create a team in Teams)

Your version of answer is correct only for Classes not Office 365 group. In office 365 group when I screen record, it is only saved in teams channels, and says "recording will be expired in 20 days" something so. Before august 2020, all recordings were saved in Microsoft Streams automatically, then policy changed untill october 2020 that all recordings are only accessible in teams channels. After that teams recording policy changed that all recordings will be saved in onedrive and now it has become little bit hard to control as I explained before.

JimmyYang-MSFT 52,031 Reputation points Microsoft Vendor

2021-03-24T09:28:32.23+00:00

@Tural Sadigov

Maybe you can try to change the storage mode by following this article:

https://www.cloudfronts.com/how-to-change-storage-mode-for-microsoft-teams-recordings/

Hope it can help you!

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Teams channel recordings are not saved neither on Stream nor Onedrive

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