This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hi All,
I have exchange 2019 server and outlook 2019 one of the user tried downloading address book it is giving error "task email address reported error (0x8004010F): The operation failed. The object cannot be found. All other users its working fine.Can you help
Thanks Rajith
Hi @Rajith Minni ,
Try running the Test Email Autoconfiguration in users outlook profile and check if Autodiscover is working fine and OAB URL is populated. Since its for one user, try creating a new outlook profile from client side and from server end, try moving it to another database.
If the above suggestion helps, please click on "Accept Answer" and upvote it.
Like AshokM said, please try to recreate the Outlook profile.
It's in Control Panel -> User Accounts -> Mail.
If that doesn't work, you can use the SCANPST.EXE to repair the pst file.
Regards,
Lou
Thanks Ashok and ZhengqiLou, I got solution this was conflicting with other outlook profile, I deleted all outlook profiles and deleted all outlook data files and all files in c:\users\usernameAppData\Local\Microsoft\Outlook.Then its started working. Thank you..
Hi @Rajith Minni ,
Glad to hear it has been resolved!
Now you can mark your answer or the one that's most useful for you & for this issue as Accepted answer to close this thread, also this could help others have the same questions and issue.
Thanks for you understanding & Have a nice day!
Regards,
Lou
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.