I ma unable to update my certification profile.


I am unable to update my certification profile . Tried with different browsers, by clearing cookies and all methods. Still same error "50040: Sorry, we are having a service interruption and we are unable to complete your transaction. Please contact customer support." Please assist ASAP because I have a valid voucher for exam and I cant apply it currently unless I change my address to current country in my profile.

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  1. Leon Laude 85,716 Reputation points

    Hi anonymous user,

    Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products.

    You can ask the experts in the dedicated Certification Profile forum over here:


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Best regards,

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