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Teams for Mac OS, won't launch

Anonymous
2018-04-18T11:35:58+00:00

Hi.

I'm trying to launch Teams, worked properly till yesterday, now after clicking on the icon, it remain still, and in the Mac OS task manager, I see it freezed.

How can I solve it?

Many thanks.

Angelo Andina

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-04-18T16:29:01+00:00

Hi Angelo,

Please try to restart you Mac and try to sign into Teams fist to see if it helps. If the issue persists, please do the following steps to see how it goes.

  1. Start the Microsoft mac client Teams
  2. press the dock icon with the right mouse button. It opens a small context menu "Disconnect" with the voice.
  3. Disconnect by clicking on the application after a few moments closes.
  4. Restarting the application this time the credential window opens.
  5. At this point you enter the credentials and sign in.

If the it still doesn’t work, please help check if any error messages occur and send it to us, we will be glad to do further research and supply assistance.

Best regards,

Coldwell

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  1. Anonymous
    2018-04-22T16:12:48+00:00

    Hi Angelo,

    Haven’t heard back from you. Please feel free to let us know if you need further assistance.

    Best regards,

    Coldwell

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  2. Anonymous
    2018-04-23T16:45:54+00:00

    Hi.

    Solved, many thanks.

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