Hi Marusa. I'm Greg, 10 years awarded Windows MVP, here to help you.
You can always uninstall a Feature Update for 10 days in Settings > System > Recovery > Go back to old version.
If that won't work you can roll it back in WinRE Repair mode using the Uninstall Updates button here:
https://www.elevenforum.com/t/boot-to-advanced-...
Then block it this way: https://www.itechtics.com/block-windows-22h2-up...
If you want to try to fix it the Go over WIndows 11 with this checklist to find and fix problems:
- Update your drivers from the PC maker's Support Downloads webpage for your exact model. While there check for the latest Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu.
- Expedite install of all Windows Updates (including Optional) in Settings > Update & Security > Windows Update > Check for Updates, watching for needed restarts, then go back to check again until no more are offered.
Then go into Microsoft Store app > My Library > Get Updates and expedite all Store app Updates, too, until no more are offered.
- Run a full Windows 11 Disk Check: https://allthings.how/how-to-run-chkdsk-in-wind...
- Establish a Clean Boot to turn off Startup Freeloaders that can conflict and cause issues:
https://www.makeuseof.com/clean-boot-windows-11/
- Test for account corruption by creating a new Local Admin account to see if the problem goes away:
https://pureinfotech.com/create-local-administr...
Sign into the new account, test it works correctly, if so move files over, test all apps work or reinstall any that don't. Then when ready delete the old account in Settings > Accounts > Family & Other Users.
You can change it to your Microsoft account if desired in Settings > Accounts > Your Info > Sign in with a Microsoft Account Instead.
- Download, install and run a full scan with free Malwarebyes from https://www.malwarebytes.com/mwb-download/ after enabling Root Kit scan in Scan Settings. Clean Up anything it finds and then run again. Turn off Real Time trial in Control panel to keep as on-demand scanner.
- Run System File Checker/DISM in WIndows 11 to find and fix any broken System files:
https://www.elevenforum.com/t/use-system-file-c...
- If that doesn't fix it then you can do a Windows 11 Repair Upgrade which reinstalls Windows while saving your files and apps in place, brings it up to the latest version by the most stable method, takes about an hour and resolves most problems: https://www.elevenforum.com/t/repair-install-wi...
Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.
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