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OneDrive issues. Unable to sign in.

Anonymous
2025-05-22T13:00:46+00:00

My laptop can't log into OneDrive , i can enter my email and password but it just loading not signing in your assistance will be of great help

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* Original title: OneDrive issues

Microsoft 365 and Office | OneDrive | For home | Other

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  1. Anonymous
    2025-05-22T17:31:23+00:00

    Hello Frank,

    Thank you for posting your question on our forum.

    As per your query you are unable to login to OneDrive so in this case you have to perform steps which are provided below:

    1. Make sure you have a stable internet connection.
    2. Check if there are any service outages or maintenance ongoing for OneDrive.
    3. Make sure that your OneDrive application is UpToDate if it is not then you can install it from the link provided here: Download the OneDrive App for PC, Mac, Android, or iOS – Microsoft OneDrive
    4. Clear your browser cache and cookies, then try signing in again by the link provided here: onedrive.live.com
    5. Try signing in using a different browser or in incognito/private mode by the link provided here: onedrive.live.com
    6. Restart your laptop and try signing in again.

    Thank you and have a great day.

    Sincerely

    Eren | Microsoft Community Moderator

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