Searching Shared mailboxes in new outlook for the web

Question

Hi,

How can I search multiple shared inboxes simaltaneously in the new outlook for the web.

This doesn't work, is there some setting that needs to be anbled for this to work?

Answer 1

Hello Nick,

Good day!

Hope you are well.

I have good news for you! Microsoft has changed the status of your feedback from Open to We're working on this.

This is the update so far. I will be posting the progress of this for you.

In the meantime, you are invited mark the threador vote on the thread below the reply button so that others with the same concerns will be able to see the feedback link and vote . In this way, our support engineers will be able to collate data and support details about this and resolve the issue as quickly as possible.

Thank you very much for your understanding!

We look forward to hearing from you! Thank you for your time. Have a good day!

Sincerely,

Eleni | Microsoft Community Moderator

Answer 2

Hello Nick,

Good day!

Hope you are well.

I want to follow up on this issue concerning the feature request you want. I have submitted your feedback and voted yes, and I've also shared this link with my team for voting. Your detailed information about this issue will be very helpful for Outlook product development! Thanks in advance for this!

Feedback link Enable Simultaneous Search Across Multiple Shared Mailboxes in Outlook for the Web · Community

In the meantime, you are invited mark the threador vote on the thread so that others with the same concerns will be able to see the feedback link and vote . In this way, our support engineers will be able to collate data and support details about this and resolve the issue as quickly as possible.

Thank you very much for your understanding!

We look forward to hearing from you! Thank you for your time. Have a good day!

Sincerely,

Eleni | Microsoft Community Moderator

Answer 3

Hello Nick,

Good day!

Thank you for reaching out. I understand that You want to search across multiple shared inboxes in Outlook for the Web, but the search function isn't returning results from all mailboxes.

I tried testing what you want from my end. I did research and consultations as well. Unfortunately, the new Outlook for the web currently doesn’t support searching across multiple shared mailboxes at the same time. There isn’t a specific setting to enable this functionality.

I sincerely apologize for any inconvenience this may cause. I understand the importance of this feature you needed.

We do understand your concern about this feature and how it helps you to improve your efficiency in such a daily busy work schedule. Still, as it is related to Outlook product design, it is strongly recommended to submit your valuable feedback directly to the Microsoft product development team by either going to Help from your Outlook App > submit Feedbackor by posting on Outlook · Community (microsoft.com) for feature requests. 

Please note that nobody here is the product developer or decision maker and has no control over the product. Everyone, including us as a community moderator, can only assist you with the query for providing available solutions and the feature's availability status within our scope and capability.

Note: Kindly reply with the link after you have given the feedback so I can upvote with my team so this is considered in future updates. I can help if you give your consent. This will help raise awareness and encourage might encourage an earlier rollout.

Note*: Please understand that our initial reply may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.*

Your feedback is crucial in helping us understand user needs and preferences, and it can influence future updates and features.

Thank you for your time and understanding. Thank you for being part of the Microsoft Community. I will be looking forward to your reply.

Sincerely,

Eleni | Microsoft Community Moderator