All Office 365 slow to open

Question

Hello,

I'm pulling out what little hair I have left!! I've followed all the posts & suggested remedies relevant to this issue & have, so far, not found a solution. This is very disappointing. I have followed each & every offered suggestion to remedy this extremely frustrating & time consuming problem with 365. I am computer literate.

PLEASE, can someone at Microsoft sort this out, rather than trotting out the redundant solutions that have proven to be ineffective by everyone posting. Obviously, I can't find a single reply saying "Thank you, this has fixed the problem with Office 365 applications taking an unreasonable length of time to start." Surely someone has realised this is a serious problem? 

Thank you in advance of your earliest reply with a working solution or advice on how to claim a refund as the product Microsoft have sold me is clearly not fit for purpose.

Answer 1

I have exactly the same issue on my HP Laptop so I guess that we are not alone suffering this

Hope to to get a REAL fix for this better than tricky and hazardous regedit hokus pocus

We are talking about Office 365 (NOT ONLY Word) but any component ; Word, Xls, PPT etc...

Without a TRUE fix I will really consider to cancel that inefficient Office 365 subscription

Answer 2

Thanks Stefan

I din't try anything so far 

It is a fact specific to Office 365

And because I can see other having the same issue I'm here to check if someone knows more about this issue !

Answer 3

You haven't told us what you have tried so far to fix the problem. Until you have done so, nobody here will be able to help. Remember that this is a user-to-user forum, not Microsoft support.

If you want to cancel your subscription, see instructions in the article at https://support.office.com/en-us/article/cancel-office-365-home-office-365-personal-or-office-365-university-d219b5a5-9443-44cf-bcfa-80a052bdd18c.

Answer 4

It could take 60-2 minutes to start up and even see the start up screen.  Followed by another minute or two waiting for everything to get going.  So I wish it was 2 seconds but not here.

Answer 5

Excel (office 365) is not starting even in 20 min.

word, outlook and excel are getting hung frequently.

It's really frustrating.

Planning to go back to old versions.