All Office 365 slow to open

Question

Hello,

I'm pulling out what little hair I have left!! I've followed all the posts & suggested remedies relevant to this issue & have, so far, not found a solution. This is very disappointing. I have followed each & every offered suggestion to remedy this extremely frustrating & time consuming problem with 365. I am computer literate.

PLEASE, can someone at Microsoft sort this out, rather than trotting out the redundant solutions that have proven to be ineffective by everyone posting. Obviously, I can't find a single reply saying "Thank you, this has fixed the problem with Office 365 applications taking an unreasonable length of time to start." Surely someone has realised this is a serious problem? 

Thank you in advance of your earliest reply with a working solution or advice on how to claim a refund as the product Microsoft have sold me is clearly not fit for purpose.

Answer 1

I have exactly the same issue on my HP Laptop so I guess that we are not alone suffering this

Hope to to get a REAL fix for this better than tricky and hazardous regedit hokus pocus

We are talking about Office 365 (NOT ONLY Word) but any component ; Word, Xls, PPT etc...

Without a TRUE fix I will really consider to cancel that inefficient Office 365 subscription

Answer 2

Thanks Stefan

I din't try anything so far 

It is a fact specific to Office 365

And because I can see other having the same issue I'm here to check if someone knows more about this issue !

Answer 3

You haven't told us what you have tried so far to fix the problem. Until you have done so, nobody here will be able to help. Remember that this is a user-to-user forum, not Microsoft support.

If you want to cancel your subscription, see instructions in the article at https://support.office.com/en-us/article/cancel-office-365-home-office-365-personal-or-office-365-university-d219b5a5-9443-44cf-bcfa-80a052bdd18c.

Answer 4

Now, I have no idea just what you have tried and it is definitely not a problem here as Word starts in about 2 seconds and here it has to load 3 add-ins.

Have you followed the steps in the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word" at:

https://support.microsoft.com/en-us/kb/921541

particularly the section dealing with Add-ins.

As I said, I have no idea what you have tried so don't get upset if that is something that you have tried.

Answer 5

Now, I have no idea just what you have tried and it is definitely not a problem here as Word starts in about 2 seconds and here it has to load 3 add-ins.

Have you followed the steps in the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word" at:

https://support.microsoft.com/en-us/kb/921541

particularly the section dealing with Add-ins.

As I said, I have no idea what you have tried so don't get upset if that is something that you have tried.

Doug, thanks for the prompt reply, also for your sharing and caring. Go well.