hi Marija V
My name is Segunfunmi
Have you tried uninstalling your OneDrive and reinstalling your OneDrive?
You should be able to synchronize when you do the following:
- Install and configure the OneDrive app on your phone.
- Open the app and click on the Me tab.
- Go to Settings -> Camera upload.
- If you enable Camera upload (or you already have it enabled) every picture taken with the phone will get synced with your OneDrive account.
- Once you confirm your Microsoft account, some more options will be available. We are interested in the Additional folders option. Tap on it.
- From there you will be able to choose the WhatsApp images folder or the WhatsApp video folder.
Now, by default, whenever you are connected via WiFi, your WhatsApp files will be synced to OneDrive automatically.
Hope this works!!.
kind regards, segunfunmi