Skype for Business with RDP (on Hyper-V)

David W 1 Reputation point
2021-03-05T10:24:04.687+00:00

Hello everybody

I am using Skype for Business 2016.

However, if I access a virtual Windows
10 client (Hyper-V 2019), Skype does not have access to the camera.

The camera will be connected through the RDP session
also displayed in Skype. However, instead of one image, only the following appears
Report:

«Cannot connect with this camera.
Close any active conversations or other programs that are
may use the camera, and then try again. »

Works in other programs (camera app, Slack etc.)
the camera flawlessly.

No other programs are open to access the camera. The guest services are also activated for the VM.

When I have an RDP connection on a physical client
the camera works in Skype for Business.

Must be on a virtual Windows 10 for the RDP connection
Client that runs on Hyper-V do you have to pay attention to anything special?

Thank you in advance for your support.

Greetings David

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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  1. JimmyYang-MSFT 50,446 Reputation points Microsoft Vendor
    2021-03-08T06:01:38.08+00:00

    Hi @David W

    Do you have the same issue when using camera in another applications in Hyper-V machine?

    Is your camera a USB device?

    In my experience, if you want to connect a webcam and USB audio to Hyper-VM, you should allow RDP redirection of other supported RemoteFX USB devices from this computer. The following blog shows each step for your reference:

    https://www.markusweimer.com/tipsandtricks/2020/10/19/hyperv-webcam/

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.


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