Windows in safe mode but forgot admin password

Question

Hi,

As my system troubleshooting, I suppose to boot my Windows 10 in Safemode through msconfig, but my Admin password to log in is not accepting. Even I change new password to my account but windows in safe mode it's not updated.

How to resolve the issue.

Answer 1

Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

For the next few methods, we need to boot to Advanced Recovery Mode. Here are some ways on how to access the advanced recovery environment:

https://www.lifewire.com/how-to-access-advanced...

or you can try below:

a. Power on and off your computer three times.

b. On the third time, your computer will boot into the Advanced Recovery environment

c. You will know when you are in the Windows Recovery Environment if you see a blue Choose an Option screen or a blue Troubleshoot screen.

Now once you are in the Recovery Environment screen, proceed to the next methods.

Method 1: Enable Built-in Admin Account for Windows. It may not work if you have Windows 10 Home, but please give it a try.

1. Click Advanced Options
2. Click Troubleshoot
3. Click Advanced Options
4. Select the Command Prompt option to troubleshoot windows.
5. In command prompt type: net user administrator /active:yes
6. Press “Enter“. Restart then you will have a basic administrative account to use with no password

Method 2: If the above steps did not work, please try the steps below on how to manually create a new admin account without Logging in

1. Go Back to the Recovery Environment screen select Command Prompt
2. When you see a Command Prompt, type the following commands and press Enter after each command.

copy d:\windows\system32\sethc.exe d:\

copy /y d:\windows\system32\cmd.exe d:\windows\system32\sethc.exe

4. Once that's finished, restart the computer
5. After you see the logon screen, press the SHIFT key five times. The Command Prompt should open and you can run the following commands to create a new admin account.

Type the following commands and press Enter after each command. Make sure to replace the value of {user_name}.

net user {user_name} /add

(Ex. net user joe /add)

net localgroup administrators {user_name} /add

(Ex. net localgroup administrators joe /add)

6. Reboot into safe mode and check.

NOTE: Once you are back to your desktop, you can also create a new admin account or grant an account administrator rights if needed.

See the article below:

https://support.microsoft.com/en-us/help/402692...

If you find the suggestions to have worked for you, please mark it as helpful. Feedback definitely helps us all. Let's hope for the best. Stay safe.

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