Hi @jpcapone ,
Are you trying to migrate the mailbox to Exchange online? If so, please try to remove the existing move requests in both Exchange on-premise and online using the below commands and try,
Get-MoveRequest -Identity "username"
If still issue happens share the error message from Get-MoveRequestStatistics and Get-MigrationStatistics to check for innerexception
If the above suggestion helps, please click on "Accept Answer" and upvote it.