Hi @Jennifer Currier ,
Indeed! That is not a Bing Maps question but rather a Bing Places, Bing Webmaster tools or Bing Search question.
- For Bing User help I recommend starting here: https://help.bing.microsoft.com/#apex/18/en-us/10011
- For Webmaster tools, you need to create an account and get assistance while you are signed in
- For Bing Places Support, you need to "Claim your Business" to update the values for your business
- For Bing Search APIs, Such as entity search, you can see their topic sections at https://learn.microsoft.com/en-us/answers/products/azure?product=all and their documentation at https://www.microsoft.com/en-us/bing/apis
The confusion comes with the panel and search bar in Bing.com/maps. While the Map itself is a Bing Map, the panel contents and search results come from Bing Search and are not actually part of the map but rather overlayed Bing Search results.
I hope that helps !