Direct Access stuck at Connecting

tommy soo 61 Reputation points
2021-03-10T02:43:19.76+00:00

Hi There are occasions where Direct Access will either lose connection or will be stuck at connecting. This is normally fixed by either a restart or sometimes multiple restarts are required instead. I have try doing my research on what and why restarting fixes the issue but i guess my google-fu is not strong enough :( In any case, can anyone explain to me the following please or even better point me to the right reading material? 1. why does restarting sometimes fix the connection issue? would it be similar to restarting a particular service on the machine instead? 2. where and how can i check connection logs to Direct Access? is that even possible or even a thing? 3. what kind of settings should i look for to have a more stable and reliable Direct Access connection for my users 4. there are occasions when connected to Direct Access but the performance seems to be really slow. what do i need to look out for in these situations? Sorry for all my noob questions. Hope to hear from you soon Thanks!

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,400 questions
{count} votes

Accepted answer
  1. Sunny Qi 10,926 Reputation points Microsoft Vendor
    2021-03-10T05:58:52.307+00:00

    Hi,

    Thanks for posting in Q&A platform.

    For checking DA connection status, you could run the following command in PowerShell with administrator privilege from client side.

    netsh interface httpstunnel show interfaces

    Get-DAconnectionStatus

    Meanwhile, I found the following articles regarding of troubleshooting DA issue, you could have a look:

    Troubleshooting DirectAccess

    DirectAccess Troubleshooting and the Windows 10 Network Connectivity Assistant

    Best Regards,
    Sunny

    ----------

    If the Answer is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


0 additional answers

Sort by: Most helpful