Problema com chave de ativação do Windows // Windows activation key problem

Adila Santana 1 Reputation point
2021-03-10T06:10:42.707+00:00

Portuguese BR: Olá. Há pouco, fiz uma tentativa, sem sucesso, de atualizar meu Windows 7 à versão Windows 10. No processo, houve um erro de descrição "0x8007001F 0x20006 SAFE_OS REPLICATE_OC", e por isso não houve êxito na instalação. Então, na tentativa de refazer o processo de instalação, o "MediaCreationTool20H2" me pediu a chave de ativação do meu windows 7, que antes da tentativa de atualização para o windows 10 já estava ativado. Então, com o não êxito da instalação, foi perdida a minha ativação do windows, e agora não possou a minha chave de ativação, não a tenho guardada. Portanto, além de não conseguir atualizar ao Windows 10, agora estou ameaçado do meu Windows 7 ser desativado. Não sei o que eu faço! Por favor, me ajudem!!!

English US: Hello. I recently tried unsuccessfully to upgrade my Windows 7 to Windows 10 version. In the process, there was a description error "0x8007001F 0x20006 SAFE_OS REPLICATE_OC", and so the installation was unsuccessful. Then, in an attempt to redo the installation process, "MediaCreationTool20H2" asked me for the activation key for my windows 7, which before the attempt to upgrade to windows 10 was already activated. So, with the unsuccessful installation, my windows activation was lost, and now I didn't have my activation key, I don't have it saved. So, in addition to not being able to update to Windows 10, I am now threatened with my Windows 7 being disabled. I do not know what to do! Please help me!!!

Windows 10
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A Microsoft operating system that runs on personal computers and tablets.
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Windows
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A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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  1. Jenny Feng 14,096 Reputation points
    2021-03-11T01:44:25.06+00:00

    @Adila Santana
    Hi,
    Generally, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer.
    According to the upgrade error code, you could refer to the following solution:
    http://triplescomputers.com/blog/uncategorized/solution-windows-10-upgrade-failure-0x8007001f-0x20006/
    Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
    Hope above information can help you.

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