Unable to use add Teams meeting in Outlook

TorkkeliM 1 Reputation point
2021-03-10T16:13:59.277+00:00

Add Teams quicklink in create calender item has once again (second time this year) disappered so I am not able to send calender requests from Outlook desktop app with Teams link. I need to use Teams application, which is not at all so convenient.

I managed to find Teams sortcut and put it to tool ribbon (see picture) but it is inactive. Out helpdesk did not know how to fix the problem. This is a bit annoying.

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  1. JimmyYang-MSFT 50,446 Reputation points Microsoft Vendor
    2021-03-11T06:05:22.973+00:00

    Hi @TorkkeliM

    In this case, we firstly recommend you contact with your Teams admin to check that the user has a meeting policy that permits the Outlook Add-in. Allow the Outlook add-in is a per-user policy and applies before a meeting starts. This setting controls whether Teams meeting can be scheduled from within Outlook. If you turn off this, users are unable to schedule Teams meeting in Outlook. To check this setting, you need to go to Teams admin center, click Meetings->Meeting policies->General, you will find the settings here like the following picture:

    76557-5.png

    In addition, please make sure that all available updates for Outlook desktop client have been applied and then restart Teams client and Outlook client to see if it can be fixed.

    If the above suggestions is not work for you. I have some questions that need you answer to narrow down this issue:

    1.Can you schedule Teams meeting normally in outlook web App?

    2.Have your enabled Teams meeting add-in in Outlook client?


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