Unable to use add Teams meeting in Outlook

Question

Unable to use add Teams meeting in Outlook

TorkkeliM 1

Add Teams quicklink in create calender item has once again (second time this year) disappered so I am not able to send calender requests from Outlook desktop app with Teams link. I need to use Teams application, which is not at all so convenient.

I managed to find Teams sortcut and put it to tool ribbon (see picture) but it is inactive. Out helpdesk did not know how to fix the problem. This is a bit annoying.

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Answer 1

JimmyYang-MSFT 58,576 Microsoft External Staff

Hi @TorkkeliM

In this case, we firstly recommend you contact with your Teams admin to check that the user has a meeting policy that permits the Outlook Add-in. Allow the Outlook add-in is a per-user policy and applies before a meeting starts. This setting controls whether Teams meeting can be scheduled from within Outlook. If you turn off this, users are unable to schedule Teams meeting in Outlook. To check this setting, you need to go to Teams admin center, click Meetings->Meeting policies->General, you will find the settings here like the following picture:

In addition, please make sure that all available updates for Outlook desktop client have been applied and then restart Teams client and Outlook client to see if it can be fixed.

If the above suggestions is not work for you. I have some questions that need you answer to narrow down this issue:

1.Can you schedule Teams meeting normally in outlook web App?

2.Have your enabled Teams meeting add-in in Outlook client?

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

JimmyYang-MSFT 58,576 Reputation points Microsoft External Staff

2021-03-16T08:34:41.793+00:00

Hi @TorkkeliM

Do you have any further issue on this topic?
TorkkeliM 1 Reputation point

2021-03-16T10:24:45.403+00:00

Great, thank you very much for advice (sorry that answering took a while, I could not submit messages previously).

Outlook seems to disable Teams Add-On because it slows down Outlook items. That happens constantly and only option seemed to:

Outlook -> Options -> Add-ins ->Teams add-ins -> enable
It seems that every now and then Outlook still disables Teams.
I really don't know why. but I am able to live with that.
JimmyYang-MSFT 58,576 Reputation points Microsoft External Staff

2021-03-22T01:40:40.957+00:00

@TorkkeliM

If the add-in still does not show, use the following steps to verify the registry settings.

1.Launch RegEdit.exe
2.Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins
3.Verify TeamsAddin.FastConnect exists.
4.Within TeamsAddin.FastConnect, verify LoadBehavior exists and is set to 3.
5.If LoadBehavior has a value other than 3, change it to 3 and restart Outlook.

For more details about how to troubleshoot issues with the Teams Meeting add-in, you can refer to:
https://learn.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#troubleshooting
JimmyYang-MSFT 58,576 Reputation points Microsoft External Staff

2021-03-25T10:12:18.053+00:00

@TorkkeliM

Haven't received your message for a long time.

Do you have any further issue on this topic? If the reply is helpful to you, you can try to mark it as a answer to close the thread.

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Unable to use add Teams meeting in Outlook

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