Onedrive Sync Mac not giving me folder option to sync

Question

Hi all,

We have a user on a mac who is trying to backup his desktop, now usually when you login you can choose folders but this isnt giving me the option.

The only options I see are in the pic attached.

I have removed onedrive, updated to latest version reinstalled etc...still same issue...Thoughts?

Answer 1

Hi @Jason Levy

Is your issue been solved ? Coz I'm having same issue. Can't see any folder to select in Mac.
Could you let me know how did you solve it please.

Thanks

Answer 2

So what do you suggest I do to give me the option of changing folders?

Answer 3

Hi @Jason Levy ,
The list is the account you created in OneDrive web but not the folder in local. And the local location is fixed, you can find from here:

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Answer 4

Hi there,

Yes....thats the issue...when selecting Choose folders...I am only seeing the following

Answer 5

Hi @Jason Levy ,
Try to upload the picture about your problem here.
Did the user can sign in the OneDrive directly?
If yes, you can try this method to change the folder:

1. Select OneDrive icon from menu- select Help & Settings- select Performance:
   
2. Under Account- you can find the Choose Folders option:
   
   Try to provide more information and I'm glad to help you.

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