Get rid of the "Accessibility Issues" warning bar in Outlook

Question

I work for a company with a mandated signature style which includes a specific company brand color. (The text of the company name is in a specific red color)

I have no ability to change the color in my signature (company mandated signature style). After my outlook version updated, I am now getting a bar in every single email where the accessibility checker is complaining about the font color being too low contrast.

Is there a way to clear this warning message? I understand the importance of accessibility but I can't fix this and its a trivial issue to have this permanent banner on every email I send out.

Answer 1

Hi @Faith Schneider ,

Welcome to our forum.

Are you using Outlook desktop client and encountering the Accessibility warning message? If so, may I know what's the version of your Outlook? (File > Office Account > About Outlook).

As I know, in newer versions of Outlook, we do have options like below to check the accessibility of the email content when editing.

However, I tested a lot in different versions of Outlook(Current Channel Version 2102 Build 13801.20294 and Beta Channel Version 2103 Build 13901.20148) but still seems could not reproduce the same issue as yours. I will not get the Accessibility warning message when editing my emails unless I manually clicked the "Check Accessibility" button.

By the way, I found some information within this document: Improve accessibility with the Accessibility Checker. If this is your case, as the document says, this might be related to your recipients' Accessibility settings. So, it is suggested for your to try to do the same test with some other different users or contact your recipients to check their Accessibility setting and see if the issue could have any difference.

Any update, please feel free to post back.

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Answer 2

Hi @Faith Schneider ,

Thanks for your update and sorry for my delay.

I tried a lot of searches about your prompt but indeed cannot found much more useful information.

All my search result shows that this Accessibility feature for Outlook should only work when recipients enable the options we mentioned above, please check this Blog: Accessible email made easier and could not found any related global exchange settings or similar issues. Have you tried disable this "Keep Accessibility checker running while work" from other Office programs such as word or excel and see if it could work? Also, Repairing your Office program should be worthy to try a shot as well.

If the issue still continues, I'm afraid that we may could not disable it. Let's see if this will go away once your company pushes out the next update again as you said.

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