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Driver IRQL not less or equal - 0x000000D1

Anonymous
2010-06-09T02:08:42+00:00

original title: Driver IRQL not less or equal

I recently started having problems with my computer. Everything runs fine and dandy until I install a new game or program(and sometimes windows updates). System restore will fix the error, but I would like to be able to install new programs. At first, i would start up windows 7's automatic repair, and it would detect startup problems, and fix them. Lately my only option was to restore. My hardware specs:

Mobo - EVGA x58 SLI

VGA - 2 EVGA 8800GTS in SLI

RAM - 6 gigs of OCZ 1866Mhz DDR3

I'm running windows 7 ultimate x64.

I would greatly appreciate any help with this issue!

Tech info on the BSOD:

STOP: 0x000000D1 (0xFFFFF88011C00000, 0x000000000000000E, 0x0000000000000000, 0XFFFFF88010004B6E)

nvlddmkm.sys - Address FFFFF88010004B6E base at FFFFF8800FE6D000, DateStamp 4bb7d7fd

I've also ran memtest on the RAM, as i read that seemed to be the problem in many others' cases. The RAM passed 100%.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2010-06-09T21:05:29+00:00

    Hi,

    References to Vista also apply to Windows 7.

    This is my generic how to for proper driver updates :

    This utility makes it easy to see which versions are loaded :

    DriverView - Free - utility displays the list of all device drivers currently loaded on your system.

    For each driver in the list, additional useful information is displayed: load address of the driver,

    description, version, product name, company that created the driver, and more.

    http://www.nirsoft.net/utils/driverview.html

    For Drivers check System Maker as fallbacks and Device Maker's which are the most current.

    Control Panel - Device Manager - Display Adapter - write down the make and complete model

    of your video adapter - double click - Driver's tab - write down the version info. Now click UPdate

    Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click -

    Uninstall - REBOOT this will refresh the driver stack.

    Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party

    with their own software and drivers and any other major device drivers you have.

    Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device

    Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for

    BIOS, Chipset and software updates at System Maker's site while there.)

    Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after

    each installation.

    Always check in Device Manager - Drivers tab to be sure the version you are installing actually

    shows up. This is because some drivers rollback before the latest is installed (sound drivers

    particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as

    needed.

    Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check

    manually by model.

    Manually look at manufacturer's sites for drivers - and Device Maker's sites.

    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

    Installing and updating drivers in 7 (updating drivers manually using the methods above is preferred

    to ensure the latest drivers from System maker and Device makers are found)

    http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update drivers manually then it is a good idea to disable Driver Installations in Windows

    Updates, this leaves Windows Updates ON however it will not install drivers which will usually

    be older and cause issues. If Updates suggests a new driver then HIDE it (Right Click on it)

    and then go look for new ones manually if you wish.

    How To Disable Automatic Driver Installation In Windows Vista - Drivers

    http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/

    http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx

    ==========================================

    Memory tests do not catch all errors such as mismatched memory (possible even for sticks

    that appear to be identical) and when faster memory is placed in system behind slower memory.

    So it is best to also swap sticks in and out to check for those even if all memory tests fail to show

    a problem.

    To test RAM check here - let it run 4+ hours or so.

    www.memtest.org

    For the Windows Memory Diagnostic Tool.

    Start - type in Search box ->  Memory - find Memory Diagnostics tool at top of list - Right Click -

    RUN AS ADMIN follow the instructions

    Windows Vista: How to Scan / Test your RAM or Memory with Windows Vista Memory Diagnostic

    Tool

    http://www.shivaranjan.com/2007/11/01/windows-vista-how-to-scan-test-your-ram-or-memory-with-windows-vista-memory-diagnostic-tool/

    How to Run the Memory Diagnostics Tool in Windows 7

    http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

    Test Your Computer’s Memory Using Windows Vista Memory Diagnostic Tool

    http://www.howtogeek.com/howto/windows-vista/test-your-computers-memory-using-windows-vista-memory-diagnostic-tool/

    Hope this helps.


    Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

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Answer accepted by question author
  1. Anonymous
    2010-06-09T21:04:13+00:00

    Hi,

    Check with your Video card maker for possible newer drivers (special drivers), known issues and

    other possible problems - also check the Video card and game maker's forums. This can even be

    a problem created by the interaction of two drivers (rather than the usual one cause), maybe the

    video driver and a pagefile error, and other causes working together to create the issue.

    ==============================================================

    Even though you have done some of these methods here is the complete troubleshooter just in

    case its needed.

    Think Video drivers mainly though it can be others. See the driver section in my generic bluescreen

    troubleshooting methods below. BIOS, low level chipset drivers and antivirus/antispyway/security

    programs can also cause this. Check the troubleshooter and when you get to the driver and memory testing sections refer to the generic methods in next message and then return to the troubleshooter

    if needed.

    BCCode: D1     0x000000D1Cause

    A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high.

    This bug check is usually caused by drivers that have used improper addresses.

    If the first parameter has the same value as the fourth parameter, and the third parameter indicates an execute operation, this bug check was likely caused by a driver that was trying to execute code when the code itself was paged out. Possible causes for the page fault include the following:

    • The function was marked as pageable and was running at an elevated IRQL (which includes obtaining a lock).
    • The function call was made to a function in another driver, and that driver was unloaded.
    • The function was called by using a function pointer that was an invalid pointer.

    BCCode: d1   0x000000d1  <-- read thishttp://www.faultwire.com/solutions-fatal\_error/DRIVER-IRQL-NOT-LESS-OR-EQUAL-0x000000D1-\*1210.html?order=votes

    =========================================

    Look in the Event Viewer to see if anything is reported about those.

    http://www.computerperformance.co.uk/vista/vista\_event\_viewer.htm

    MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file.

    http://www.nirsoft.net/utils/my\_event\_viewer.html


    Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen

    info that would help. Such as the BCC and the other 4 entries on the lower left. And any other

    error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples :

    BCCode: 116

    BCP1: 87BC9510

    BCP2: 8C013D80

    BCP3: 00000000

    BCP4: 00000002

    or in this format :

    Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)

    tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000

    This is an excellent tool for posting Blue Screen Error InformationBlueScreenView scans all your minidump files created during 'blue screen of death'crashes, and displays the information about all crashes in one table - Free

    http://www.nirsoft.net/utils/blue\_screen\_view.html

    Many BlueScreens are caused by old or corrupted drivers, especially video drivers however

    there are other causes.

    You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or

    Recovery Options if your system has that installed by the maker.

    How to Boot to the System Recovery Options in Windows 7

    http://www.sevenforums.com/tutorials/668-system-recovery-options.html

    You can try a System Restore back to a point before the problem started if there is one.

    How to Do a System Restore in Windows 7

    http://www.sevenforums.com/tutorials/700-system-restore.html


    Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

    Enter this at the prompt - sfc /scannow

    How to Repair Windows 7 System Files with System File Checker

    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program

    generates in Windows Vista cbs.log (and Windows 7)

    http://support.microsoft.com/kb/928228

    The log might give you the answer if there was a corrupted driver. (Does not tell all the possible

    driver issues).

    Also run CheckDisk so we can rule out corruption as much as possible.

    How to Run Check Disk at Startup in Windows 7

    http://www.sevenforums.com/tutorials/433-disk-check.html


    Often updating drivers will help, usually Video, Sound, Network Card  (NIC), WiFi, 3rd party

    keyboard and mouse, as well as other major device drivers.

    Manually look at manufacturer's sites for drivers - and Device Maker's sites.

    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

    Installing and updating drivers in 7 (updating drivers manually using the methods above is preferred

    to ensure the latest drivers from System maker and Device makers are found)

    http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

    How To Disable Automatic Driver Installation In Windows Vista - Drivers

    http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/

    http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx


    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart

    unexpectedly

    http://support.microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, STOP Errors (and Windows 7)

    http://www.chicagotech.net/vista/vistabluescreen.htm

    Understanding and Decoding BSOD (blue screen of death) Messages

    http://www.taranfx.com/blog/?p=692

    Windows - Troubleshooting Blue Screen Errors

    http://kb.wisc.edu/page.php?id=7033


    In some cases this might be required.

    StartUp Repair from Recovery Options or Windows 7 disk

    How to Run a Startup Repair in Windows 7

    http://www.sevenforums.com/tutorials/681-startup-repair.html

    How to Boot to the System Recovery Options in Windows 7

    http://www.sevenforums.com/tutorials/668-system-recovery-options.html

    How to Create a Windows 7 System Repair Disc

    http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

    Hope this helps.


    Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

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4 additional answers

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  1. Anonymous
    2013-05-17T04:46:25+00:00

    Resolved this issue with system restore.....

    Boot from win7 dvd go to system repair....

    restore system to the previous restore point...

    All doneeeeeeee............

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  2. Anonymous
    2010-06-09T20:50:09+00:00

    Thanks for your help, however this did not work. I reinstalled my video driver, and that seemed to fix the problem. However, when I installed a new game, the same thing happened again. is there a problem that would make my video drivers keep corrupting?

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  3. Anonymous
    2010-06-09T10:55:20+00:00

    Hello Blackscythe – Welcome to Microsoft Answers Community.

    IRQL_NOT_LESS_OR_EQUAL refers to program memory addresses, where

    a program uses a pointer to point to a specific memory address. But the memory

    address is shown to be inaccessible due to permission, AFAIK. However, this is known

    to be a more common cause.

    An error like this one might be caused by a device driver, a system service, or an

    antivirus scanner.  

    You can perform Kernel dump analysis using WinDbg.

    Then you need to debug the Windows® Kernel of course.

    Resolution:

    1. Restart Windows®.

    2. Hold downF8.

    3. SelectLast Known Good Configuration.

    Tips: Check the Event Viewer for more details about the cause.

    I hope you find this information useful and if you need any further assistance,

    please feel free to contact me and let me know.

    I hope this information was helpful…

    Have a nice day…

    Best regards,

    Fisnik


    Itknowledge24.com

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