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My pc will go to blue screen after launching excell or using macro in it. This happens after the last windows update
Could you please share more information about your issue?
Please go to Control Panel > Program and Features > Check the version number of your Office.
Besides, you may enter winver in Run dialog to check the version information of your Windows.
If you uninstall the latest Windows update, does this problem still exist?
From the view of Office, I would suggest you update Office to the latest version for a test.
I also suggest you go to Event View, check whether there is any error about WIndows system and Office applications.
If yes, you may check the Faulting module name and other information.
If there is any update, please let me know.
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I uninstalled the last windows update. now everything is ok. Windows version 20H2
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Do you remember the KB-number of that update you removed? :-)
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KB5000802 or KB5000808
KB5000802
Thank you!
@Simone Gnoato - Tecnoacciai
Thanks for your reply and shareing.
According to the artcile "March 9, 2021—KB5000802 (OS Builds 19041.867 and 19042.867)", after installing KB5000802, it may cause an APC_INDEX_MISMATCH error with a blue screen when attempting to print to certain printers in some apps. Besides, this issue is resolved in KB5001567.
Hope the information is also helpful to you.
@Emily Hua-MSFT thanks but I have problems with Excell , when launching macro's that do not contemplate to print anything