OneDrive - Unable to save or open files

ivan martinson 96 Reputation points
2021-03-14T17:47:35.143+00:00

Issue 1: When trying to open files from Onedrive, the app will just hang on the splash screen.
Issue 2: When trying to save an open file to Onedrive, the app (Word etc) will just crash

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. ivan martinson 96 Reputation points
    2021-03-14T17:48:41.05+00:00

    Fix:
    Go to this folder: C:\Users\username\AppData\Local\Microsoft\ and rename the 'Office' folder to 'Office.old'


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  1. ivan martinson 96 Reputation points
    2021-03-15T15:43:18.95+00:00

    Can also:
    1: uninstall OneDrive
    2: log out and in again
    3: Go to this folder: C:\Users\username\AppData\Local\Microsoft\OneDrive and rename the 'OneDrive' folder to 'Onedrive.old'
    4: reinstall Onedrive

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