barcode printing issue

Habib Rabeea 1 Reputation point

Hi, I am using java based application, and when I have increased the scale and layout in the display setting the barcode is printing bigger than the usual which caused the barcode not scannable . anyone can help me in this issue ?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Karlie Weng 16,351 Reputation points Microsoft Vendor

    Hello @Habib Rabeea
    Agreed with Reza-Ameri , can you print using other application ?

    If the OS system and printer has no issue, it may due to the java app.

    you could also post in more dedicate forum, users there are more familiar with this issue and are better at solving it.

    Best Regards


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  2. Habib Rabeea 1 Reputation point

    Hi ,

    not only the java based app, also the clip art in the Microsoft office , here is a sample I have printed same page in both scale 100% and 125%


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  3. Karlie Weng 16,351 Reputation points Microsoft Vendor

    Hello @Habib Rabeea

    This may due to the recently updates .

    After installing updates released March 9, 2021 or March 15, 2021, you might get unexpected results when printing from some apps.

    Issues might include:
    Elements of the document might print as solid black/color boxes or might be missing, including barcodes, QR codes, and graphics elements, such as logos.

    Microsoft is working on a resolution and estimate a solution will be available in the coming days.

    The temporary workaround would be Uninstall the updates/

    Best Regards

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  4. 2022-08-11T08:57:41.067+00:00

    You need to correct darkness with spread and need to use code 128 may be issue solved. or use zpl programming command in java.


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