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KenLauria-5567 avatar image
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KenLauria-5567 asked MikeBerry-2260 published

Server 2019 Update Error 0x800703f1

he updates for my Server 2019 machine continue to fail with the following errors: 2021-03 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5000822) - Error 0x800703f1 Security Update for Windows Server 2019 for x64-based Systems (KB4535680) - Error 0x8007371c The Cumulative Update has been failing since 2021-01, I have not found solutions specific to Server 2019 so I have tried the following techniques discussed for Windows 10; none of them have worked. 1. Running the Windows Update troubleshooter. 2. Resetting Windows Update components manually using the following commands: net stop wuauserv net stop cryptSvc net stop bits net stop msiserver Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old Ren C:\Windows\System32\catroot2 Catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver 3. Running DISM.exe /Online /Cleanup-image /Restorehealth 4. Running sfc /scannow 5. Downloading (and installing) the most recent Servicing Stack Update (SSU) 6. Downloading (and installing) KB5000822; install failed. Reinstalling the OS is not an option at this point. I've burned a lot of time on this so any help will be greatly appreciated. Thanks! Ken

windows-server-2019
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TeemoTang-MSFT avatar image
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TeemoTang-MSFT answered

Hi Ken,
Try Reset Windows Update Client settings script to reset Windows Update components again.
https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources#how-do-i-reset-windows-update-components
Next, install the latest SSU KB5000859 (March 9, 2021)
https://support.microsoft.com/en-us/topic/kb5000859-servicing-stack-update-for-windows-10-version-1809-march-9-2021-131d7ec3-a212-4d10-9679-e97395197bac
Restart computer.
Manually install the latest CU March 15, 2021—KB5001568
https://www.catalog.update.microsoft.com/Search.aspx?q=KB5001568


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KenLauria-5567 avatar image
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KenLauria-5567 answered

My apologies for the delay in responding. We have an ongoing project that required our full attention. I walked through the manual instructions in the first link. Some of the DLL registrations generated errors. I have all of the screen shots in a zip file that can be uploaded if it will help. I then downloaded and attempted to manually install both KB5000859 and KB5001568. Both installs failed; error messages are also in the zip file. Any additional advice you can give will be greatly appreciated.

Thank you

Ken

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MikeBerry-2260 avatar image
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MikeBerry-2260 answered MikeBerry-2260 published

Did you ever get anywhere with this one? I've got 2x VM's with the same issue. It stems I feel from a crash of my storage which killed the VM's during a day whilst there was significant I/O.

I've tried all the usual steps as well and really cant be bothered building a new one as there's quite a bit of work involved in transferring the roles of these particular VM's

Cheers.

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