Mystererious error in Certenrollagent.log

Question

I pulled out a report for Software update non compliance machine list and suddenly most of the non compliance machine is having this error in certenrollagent.log : "Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Policies\PassportForWork does not exist. Error code 0x80070002"
I have checked in Compliance machine but no key exist like this . Then i tried to reset the client on non compliance machine and tried to run software update cycle but still the machine didn't get the policy and same message appears every time . No error in wuahandler log or windowsupdate.log

Answer 1

@Tushar Debnath

Thank you for posting in Microsoft Q&A forum.

Tried to run software update cycle but still the machine didn't get the policy.

Did we check the policy agent.log and UpdatesDeployment.log on our client side? If not, could you please check it to see if our client receive the policy firstly.

Policy agent.log:

UpdatesDeployment.log:

Have a good day!

---

If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.