.DLL error [C:\Windows\SYSTEM32\MSIMG32.dll]

Question

'C:\Windows\SYSTEM32\MSIMG32.dll is either not designated to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.'

I keep getting this error, even before I have logged into my personal computer, having no knowledge on computers, the only thing I would think to do was factory reset, which I have done a couple of times now. Ive scoured the internet looking for solutions and a lot of the time, they are for dll issues but not this particular one. i.e they would say to download a malware/antivirus, or atleast perform a scan on the one you already have. But I am unable to run any such program. I can download them fine, and some programs work, however there are some which just do not run at all and result in an error code. 

It has only been happening for the past couple of weeks and before I factory reset for the first time, the only program that seemed to be effected was teamspeak. Since I didn't really use it, it didn't really bother me. However, ive since noticed that the error code appears for Task Manager, Administrator* and others. 

*One 'fix' said to use the command prompt to run an sfc check. I am unable to make my current user an admin, as when I try to change account type, nothing happens. 

Please tell me someone has a fix.

Answer 1

Hi there, thanks for your question. It sounds like some of your Windows files have become corrupted, so please try the below steps:

Perform a clean boot:

https://support.microsoft.com/en-au/help/929135...

Boot into Safe Mode to see if the problem persists:

https://support.microsoft.com/en-au/help/12376/...

Run the System File Checker tool:

https://support.microsoft.com/en-us/help/929833...

If none of the above works, you'll need to repair or reset your PC. Here are the instructions:

https://support.microsoft.com/en-au/help/12415/...

Please let me know if you need any further help! Thanks!

Answer 2

Hi, Agora,

Have you recently installed or used graphics material? Movie, Video?

MSimg32.dll is a component of the Microsoft Graphical Device Interface (GDI). GDI is the tool Windows uses for drawing lines, boxes, text and other basic elements of the user interface.

Right click on Start > Select PowerShell (Admin)

Copy/paste the following into the Window

net user administrator /active:yes

Reboot and retry logging in as Administrator

You can run Sfc /scannow and Dism.exe commands in the PowerShell Window.

https://answers.microsoft.com/en-us/windows/for...

Answer 3

Hi, Agora,

Have you recently installed or used graphics material? Movie, Video?

MSimg32.dll is a component of the Microsoft Graphical Device Interface (GDI). GDI is the tool Windows uses for drawing lines, boxes, text and other basic elements of the user interface.

Right click on Start > Select PowerShell (Admin)

Copy/paste the following into the Window

net user administrator /active:yes

Reboot and retry logging in as Administrator

You can run Sfc /scannow and Dism.exe commands in the PowerShell Window.

https://answers.microsoft.com/en-us/windows/for...

Answer 4

Hi there, thanks for your question. It sounds like some of your Windows files have become corrupted, so please try the below steps:

Perform a clean boot:

https://support.microsoft.com/en-au/help/929135...

Boot into Safe Mode to see if the problem persists:

https://support.microsoft.com/en-au/help/12376/...

Run the System File Checker tool:

https://support.microsoft.com/en-us/help/929833...

If none of the above works, you'll need to repair or reset your PC. Here are the instructions:

https://support.microsoft.com/en-au/help/12415/...

Please let me know if you need any further help! Thanks!

Answer 5

Hi, Agora,

Have you recently installed or used graphics material? Movie, Video?

MSimg32.dll is a component of the Microsoft Graphical Device Interface (GDI). GDI is the tool Windows uses for drawing lines, boxes, text and other basic elements of the user interface.

Right click on Start > Select PowerShell (Admin)

Copy/paste the following into the Window

net user administrator /active:yes

Reboot and retry logging in as Administrator

You can run Sfc /scannow and Dism.exe commands in the PowerShell Window.

https://answers.microsoft.com/en-us/windows/for...