Hi Tanya247602
I am an Independent advisor And I'm here to help you!!
How you doing today?
The Temporary folder can usually be located like this:
On the keyboard, press and hold the WINDOWS key, and then press R.
In the Run window, type %TEMP%, and then click OK.
or in this way:
Instead of using the Run window, there are a couple of methods that can also be used to access the temporary folder: type %tmp% in the search field at the bottom of the Start menu
You can also Use the following System File Checker tool to repair damaged or missing files.
Scan your computer with the file checker.
https://support.microsoft.com/en-us/help/929833...
I hope it helps you, have a nice day!!!