Related to Account subscribtion

Sudin Kolambkar 1 Reputation point
2020-06-03T07:18:34.883+00:00

HI,

i have closed my previous account but still the premium amount is getting deducted from my card. so Why its getting deducted and i want my money refund

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,029 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. SadiqhAhmed-MSFT 37,536 Reputation points Microsoft Employee
    2020-06-04T11:20:46.027+00:00

    Sorry for the inconvenience. Not sure what you meant by "premium amount". From the details provided, what I understand is, you are being charged/billed for an unused service or an inactive subscription. If so, please reach out Azure billing team by creating a support ticket using this link- https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.