Qualcomm Atheros QCA61x4A driver compatibility issues with Windows 10

Anonymous
2019-01-21T18:26:33+00:00

My system is having issues with the wireless connections being dropped frequently. On further investigation by using the troubleshooter(Network Diagnostics) it seems there is a driver conflict and looks like this is a common issue. This issue is really annoying and I couldn't find a stable driver nor could I disable the windows update feature and use my last know stable version of the driver either 12.0.0.309 or 12.0.0.448. 

My system is currently running Windows 10 Pro Build 1809

I tried running the following versions of the driver but none of these are stable.

12.0.0.309 12.0.0.448

12.0.0.697

12.0.0.722 (Latest version)

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-01-22T15:48:37+00:00

    HI!

    The driver couldn't be run under compatibility mode as it did not have the option to select the Windows 10 OS. Do note the driver downloaded is for the Windows 10 OS 64 bit. 

    After repairing the driver, I noticed that the Wifi connection became unresponsive again and when I ran the troubleshooter it didn't provide any valuable suggestion. Following this when I performed the system restart I noticed the Adapter was disabled. Please adivse.

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  2. Anonymous
    2019-01-21T18:44:43+00:00

    Hi!

    Welcome to our community.

     I am glad to assist you today.

    Sorry to hear about this situation.We would like to help you promptly.

    This issue may arise due to network driver’s incompatibility. In order to use the drivers, we need to install them in compatibility mode. Please follow the steps below to uninstall the network driver:

    Press Windows Key + R.
    Type devmgmt.msc and hit Enter.
    Right click on the Network adaptor and select Uninstall.

    To install the drivers in compatibility mode, follow the steps below:

    Right click on the setup file of the driver and select Properties.
    Select Compatibility Tab.
    Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list
    Click OK and run the setup.

    Please post back with the results, we will be glad to assist you further.

    Perhaps, you may need to download and install the driver from manufacturer

    Thank you.

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  3. Anonymous
    2019-01-21T18:39:44+00:00

    Thanks! I have posted the same via Feedback Hub and will reach out to Asus, the motherboard manufacturer.

    Regards,

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  4. Reza-Ameri 45,876 Reputation points Volunteer Moderator
    2019-01-21T18:29:36+00:00

    Try open start and search for feedback and open Feedback Hub app and report this issue.

    Contact Qualcomm or your PC manufacture's support team and report this issue.

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