Problem with Azure sign up. Creditcard erroneously identified as prepaid card

MK-INR 1 Reputation point
2020-06-03T09:15:56.167+00:00

When I try to sign up for Azure I enter my creditcard information for validation. The credit card is not prepaid, but is identified as prepaid by Microsoft.

How do I solve this problem? Is it an error from Microsoft or my creditcard company?

Best regards,
MK

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  1. Leon Laude 85,651 Reputation points
    2020-06-03T09:45:35.147+00:00

    Hi,

    Something here might help:

    Troubleshoot a declined card at Azure sign-up
    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/troubleshoot-declined-card

    Best regards,
    Leon

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