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File system error(-2147163890)

Anonymous
2018-12-31T18:43:18+00:00

I am getting this error message when I attempt to open an image:  File system error(-2147163890).

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-12-31T18:45:55+00:00

    Hi Renie, thanks for your question. I'm Graeme, a Microsoft Community expert and fellow user.

    If you're opening the images with the Photos app, you could try repairing or resetting the app. This will return the Photos app to its original unused state:

    • Click Start and type "apps & features".
    • Select Apps & Features.
    • Find the app in the list and select it.
    • Click Advanced Options
    • Click Repair, and if that doesn't resolve the issue, try Reset.

    Test if the problem is resolved. If it isn't, try the System File Checker:

    • Click Start and type cmd.
    • Right-click Command Prompt and run it as administrator.
    • Type sfc /scannow
    • Press Enter.

    If you're still having trouble, try opening the pictures while in Safe Mode. Here are instructions to do so:

    https://support.microsoft.com/en-au/help/12376/...

    Please let me know how you go! Thanks!

    4 people found this answer helpful.
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  2. Anonymous
    2019-01-01T19:32:52+00:00

    In that case, give this a try:

    https://www.digitalcitizen.life/how-reinstall-a...

    It's an article explaining how to reinstall the default Windows 10 apps, including Photos, using Powershell. It often fixes issues with the default apps.

    Let me know how you go!

    Note: Non-Microsoft websites are linked. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    2 people found this answer helpful.
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  3. Anonymous
    2019-01-01T19:28:34+00:00

    Hello,

    Thank you for your response. I tried the first two suggestions, unfortunately, I’m still having the same problem.

    I can open photos with other apps, such as Windows Photo Viewer, Paint, Quick Time etc... I just cannot open with Microsoft Photos for some reason.

    thank you for your help.

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  4. Anonymous
    2019-01-01T04:56:27+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-photos-app-file-s...

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP, so it is safe.

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