2019-02 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4482887) failed to install with error 0x800f0982

Question

Hello, my windows 10 LTSC 2019 keeps failing to install the latest update KB4482887 with error code 0x800f0982. I had tried download it from windows update catalog and installed manually, but result in the same error. I google the error code but can't find much useful information about it. My current system version is 17763.316.

I had run sfc /scannow and it says all my system files are fine. Nothing is corrupted.

I had tried running the windows update troubleshooter and it cannot identify the problem.

I had tried stop and restart windows update service and clean files in SoftwareDistribution folder but still no luck.

What is the reason for this failure, and what is a proper fix to this problem?

Answer 1

I have searched the error code 0x800f0982 with other languages on Google. While there is no official documentation from Microsoft, I see some people says that this error might happen if the some Windows components are removed in an unsupported way (e.g. "lite" version of Windows). For me this is the most reasonable explanation I can find, as I am using the LTSC version, not the bloated normal version. However I have never removed any component from Windows. Maybe Microsoft has not test the update enough.

Yesterday I contacted a Microsoft support engineer, he let me to do what I have done in the post again, couldn't identify the problem, and ended up suggesting me to perform a clean boot the try to install the update. Failed again with the same error code.

I won't waste any more time to deal with this broken update. Good luck Microsoft.

Answer 2

I got the same problem on update KB4482887, and went through this issue on the cumulative 2019-02 KB4486553 update today and that wouldn't install - Spent 2-3 hours messing around it and tried various things -- finally I had to delete all the folders/files in the Windows\SystemResources folder and it worked.

I tried the delete in the WIndows\SystemResources folder and did not work on the KB4482887.  Does Microsoft actually test these installs or do they just push them out to waste everybody time?  I just went through this in Oct 2018 on another update that Microsoft eventually pulled because it was so screwed up.

I my case KB4486553 installed without any issue.

Just to be sure, is the update KB4482887 still failing after you delete everything in the "Windows\SystemResources" folder?

Answer 3

Sfc only checks & repairs original OS files/folders,youre event is probably a simple fix..Have you installed & run the Microsoft Media Creation tool,v1803 might help.If all is ok,then in run or cmd type: appwiz.cpl

In add/remove open Windows components/services L.sub menu.Check all for .NET  edit others,exit when thru,restart pc..Next,download kb890830  from catalog,once thru,open control-panel,Windows defender/HELP/check for updates,run defender..After,open cmd,type: services.msc  Scroll down to Windows Installer,double click,set to Auto Start,Start service,exit,do same for Win Modules,then any other service that is set to Disable,at least reset it to Manual run

https://social.technet.microsoft.com/Search/en-US?query=Windows%2010%20&%20windowsupdateagent-7.6-x86&ac=4

The above link might help,but if you follow list above,you should be fine....

Answer 4

Hi NewInfo_281,

        Please also post this information over on the Feedback Hub. You will have a better chance for a MS Engineer to see it. 

Good Luck...

And I hope this helps...

Answer 5

Mine updated without a hitch unlike the last update.

If you ran sfc /scannow and it found nothing, did you try running Update again?