Azure V-Network Gateway (Point-to-Site) - Save button grayed out

Question

Azure V-Network Gateway (Point-to-Site) - Save button grayed out

Roks82 1

A year ago we've setup a Point-To-Site access for our remote computers. As the local certificate expired I wanted to update Azure with the new one and unfortunately the SAVE button is grayed out. I've tried to delete the old setup and create a new one but the button is still disabled!
I also tried to connect and set it up through Powershell but I have connection issues there as well so this is not workable either.

Any ideas on how to overcome this bug?

BTW slightly disappointing that MS does not offer bug support requests free of charge!

suvasara-MSFT 10,076 Reputation points

2021-03-18T18:53:27.633+00:00

@Roks82 , Please do provide the region and gateway SKU you are working with for further analysis.
elwin wildschut 0 Reputation points

2023-04-02T17:29:59.3266667+00:00

Below solved it for me.

I changed my gateway setup to: active-active disabled and then in P2S you do not have to give a new IP number and then the save button is working correctly. Although I do not completely understand why but now it behaves the same for Western Europe settings.

I feel the defaults of setting up a gateway has changed (default active-active enabled and then in the P2S screen you get more attributes to fill in before Save gets enabled).

https://learn.microsoft.com/en-us/azure/vpn-gateway/vpn-gateway-highlyavailable

So when you click all things together thru GUI you get a different setup then doing it with the powershell learning examples (for East US)

6 answers

Your answer

suvasara-MSFT 10,076 Reputation points

2021-03-18T18:53:27.633+00:00

@Roks82 , Please do provide the region and gateway SKU you are working with for further analysis.
elwin wildschut 0 Reputation points

2023-04-02T17:29:59.3266667+00:00

Below solved it for me.

I changed my gateway setup to: active-active disabled and then in P2S you do not have to give a new IP number and then the save button is working correctly. Although I do not completely understand why but now it behaves the same for Western Europe settings.

I feel the defaults of setting up a gateway has changed (default active-active enabled and then in the P2S screen you get more attributes to fill in before Save gets enabled).

https://learn.microsoft.com/en-us/azure/vpn-gateway/vpn-gateway-highlyavailable

So when you click all things together thru GUI you get a different setup then doing it with the powershell learning examples (for East US)

Answer 1

I have also been experiencing this issue, but was able to workaround it, as follows. (I never said it was elegant, but it got the job done for me!!)

Navigate to the point-to-site configuration page (the one featuring the greyed out button)
Press F12 to access developer tools
Add a css rule like: .fxc-section-wrapper { display: block!important; }
This will spew a load of mess onto the form... BUT crucially - causes some hitherto hidden controls to be revealed
In the "Authentication type" drop down-thing, I unchecked and re-checked Azure certificate
Then the Save button magically became enabled!

Hopefully this will be fixed and my weird hack will not be needed for much longer :/

Answer 2

suvasara-MSFT 10,076

@Roks82 , This looks like an internal product bug. This requires a deeper investigation, so if you have a support plan, I request you file a support ticket, else please do let us know, we will try and help you get a one-time free technical support. In this case, could you send an email to AzCommunity[at]Microsoft[dot]com referencing this thread and your subscription id.

Thank you for your cooperation on this matter and look forward to your reply.

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Please do not forget to "Accept the answer" wherever the information provided helps you to help others in the community.

Chaitanya 1 Reputation point

2021-03-21T14:58:56.537+00:00

Hi,

I am having the same issue when trying to setup client VPN unable to save the configuration(Grayed out). I have also reached out to the support team regards to this issue, can you please help in resolving this issue.
suvasara-MSFT 10,076 Reputation points

2021-04-23T14:07:29.59+00:00

@Roks82 ,
Greetings,

If you think your question has been answered, click "Mark as Answer" if just helped click "Vote as helpful". This can be beneficial to other community members reading this forum thread.

Best regards
Subhash

Answer 3

Jesus M. Cruz-Narvaez 1

Same case here. I delete all the configuration of the P2S and the save is not working either.

Please help.

Answer 4

Chaitanya 1

Same case, i am unable to view the save option the client VPN (P2S). Save option is greyed out.

Answer 5

Oliver Sayers 1

I am experiencing this issue as well!

https://learn.microsoft.com/en-us/answers/questions/439150/i-cannot-save-the-point-to-site-configuration.html

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Azure V-Network Gateway (Point-to-Site) - Save button grayed out

6 answers

Your answer