[Solved] Internet is slower on my pc than any other device in the house.

Question

Before we got a new router, my pc got around 20-25 mbps depending on usage, but with the new one, its only getting 4-6 mbps. All the other devices are on Wi-Fi and get around 20-30 mbps now. Im using ethernet.

Cant be a virus because i reset my pc a bit after this started.

Answer 1

Hi, Nitroww,

I am an Independent Advisor.

What is the make/model of the router?

Try resetting the router. Look for a reset button on the unit.

You might also try unplugging the router for approximately 1 minute to reset.

See if speed changes using this speed test.

https://www.speedtest.net/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Browser add-ons may also slow the speed due to load times for these add-ons. You might try disabling any in your browsers to determine if speed picks up.

Answer 2

Hi Nitroww

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Open Start, type: CMD

Right click CMD

Click Run as administrator

At the command prompt, type:

netsh int ip reset

Hit Enter

Exit the prompt then restart

Open Start > Settings > Update & security > Troubleshoot

Scroll down

Click Network adapters

Click Run the Troubleshooter

When complete, restart to see if the problem is resolved.

If not, press Windows key + X

Click Device Manager

Expand Network adapters

Right click your adapter

Click Uninstall

Exit Device Manager, restart. Windows 10 should detect the network adapter then reinstall it. Check if you can connect and browse.

also try:

Open Start > Settings > Network & Internet > Status

Scroll to the bottom then click Network reset.

Disable Energy Efficient Ethernet in "Client for Microsoft Networks"

Press Windows key + X

Click Device Manager, expand Network Adapters, right-click the adapter > Properties > Power Management, and then clear the Allow the computer to turn off this device to save power check box.

If you don't have that option, see other ways to disable it:

https://blogs.technet.microsoft.com/exchange/20...

If the network connection is slow or lagging, check if Windows 10 is downloading Windows Update or the Microsoft Store is downloading updates. These can sometimes affect the performance your network connection.

If you have a VPN enabled, disable it.

Disable the Windows Firewall then try connecting.

If the connection is slow, remove any special bundled software that came with the motherboard.

Answer 3

Ive tried resetting before, but that didnt do anything.

Router is a Huawei B715s-23c

Answer 4

Thank you, but none of these affected the download speed in any way.

Answer 5

Hi nitroww.

Did you or any other family member configure your new router?

Try disabling Bluetooth on your PC temporarily.