Cannot access Windows 7 Share - Error 0x80070035 network path not found

Question

Hi,

I have a small LAN with five PC's (two Windows 10 and three Windows 7).  I have assigned all of these PC's to the same Workgroup (which I named "MAIN").  All five PC's are set to Obtain an IP address automatically.  My wireless router assigns each PC with an address in the range 192.168.2.x.  The router itself is at at address 192.168.2.1.  I have created shares on all five PC's by right-clicking on the folder I'd like to share and choosing Properties.  On the Sharing tab, I chose "Advanced Sharing" and clicked the checkbox for "Share this folder".  I assigned it a share name and added Full Control permissions for both the local Administrators group and also for one particular user (who happens to be a member of the local administrators group).  On the Security tab, I also assigned Full Control permissions to the local Administrators group and for the same particular user as on the Sharing tab.  In Control Panel | Network and Sharing Center | Advanced Sharing Settings, for my current profile (which happens to be work), I have Network Discovery ON, File & Printer Sharing ON, Public Folder Sharing OFF, Media Streaming OFF, File Sharing connections set to 128-bit encryption, password protected sharing ON, and I have selected "Allow Windows to manage homegroup connections".  I have used these same settings on all five PC's and my shares work just fine on four out of the five, but I am unable to access one of the Windows 7 PC's (named \BAK-THINK) through the network.  When I browse the Network folder on any of the other four PC's, \BAK-THINK does appear in the list of connected PC's, but when I double-click on it, I get a message saying "Windows cannot access \BAK-THINK.  Check the spelling of the name. Otherwise, there might be a problem with your network.  To try to identify and resolve network problems, click Diagnose."  If I select "See Details", it shows Error Code 0x80070035 - "The network path was not found".  Clicking the Diagnose button does not solve the problem.  I do have Norton 360 firewall/security suite installed and running on \BAK-THINK (and also on the other computers), but I have it configured to allow all traffic on the local subnet.  Even if I disable Norton, it still does not solve my problem.  

Interestingly, I AM able to access shares on any of the other four PC's from \BAK-THINK, so this makes me think that I do have network connectivity, but there is some security setting (unknown to me) that is blocking access from the other PC's.  If anyone has a suggestion as to how I can solve this problem, I would greatly appreciate it.

Thanks in advance,

Paul

Answer 1

Go to Windows Update and take a look at your Installed Updates.  Is KB4480970 and/or KB4480960 installed?  And if one of those patches is installed, is KB4487345 also installed?

See https://support.microsoft.com/en-us/help/4480970/windows-7-update-kb4480970, particularly the third item in the table under "Known Issues in this Update."  KB4487345 must be manually downloaded from the Microsoft Update catalog.  See https://support.microsoft.com/en-us/help/4487345/update-for-windows-7-sp1-and-windows-server-2008-r2

Answer 2

I had the same problem. I applied 4487345 & nothing is fixed.

Answer 3

Thank you LemP !

That worked perfectly !!!!

best regards,

Paul