Hi Rocky. I'm Greg, an installation specialist, 9 year Windows MVP and Independent Advisor, here to help you.
I would not use WIndows image or FIle backup as they are dysfunctional and likely being phased out. Instead I'd use a much better free choice like the choice of all experts Macrium to create a stored image, create the Rescue media it will generate to boot into to apply the image. This is all described here:
If you still want to use Windows Imaging make sure you're accessing the Repair Mode to Recover Using a System Image Backup. All methods are here to access the Repair Mode: https://www.tenforums.com/tutorials/2294-advanc.... If it advances to the WIndows 10 logo then you've missed the chance to trigger the Repair Mode so need to power off and start over.
You may need to create bootable media to access Repair Mode. For this you can create a Recovery Drive containing only the repair tools or including the System Files to reinstall WIndows, or create WIndows 10 Installation media that has both these tools and can reinstall WIndows.
See here to create the bootable Recovery drive: http://windows.microsoft.com/en-us/windows-10/c...
To create Windows 10 Installation Media on another PC install Media Creation Tool and follow the directions here: http://windows.microsoft.com/en-us/windows-10/m.... Uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.
Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor...
If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.
Choose the boot device as a UEFI device if offered, on second screen choose Repair Your Computer, then Advanced Troubleshoot Options, then Recover Using a System Image.
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
If you receive a popup asking if this solved your problem please ignore it, as it will remove my ability to help you and others may also not help. Please wait until after the issue is resolved to answer the popup or mark your question answered to help others.
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