Office365 can't receive emails

Andrew Mueller 101 Reputation points

My email has been working since I set up Office 365 several years back (4, maybe). I can send emails no problem, but receive does not work (unless I use Office365 Online). When I use the Microsoft troubleshooter it says: "No MX records were found in DNS for SMTP domain " I look at Office 365 Admin and see a strange MX record:

Type: MX
Host Name: @
Point to address or value: 0
TTL: 1 Hour

Any idea what is going on?

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Andrew Mueller 101 Reputation points

    Looks to me like, while Microsoft updated the renewal for the Office365 subscription, it did NOT update the domain registration. First time that happened and no real reason for it. I updated the subscription for the domain name and now I see an MX record, so looks like that will likely solve the issue.

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  1. Andy David - MVP 145.1K Reputation points MVP

    thats not strange :)
    thats the default domain DNS records in 365

    Does have a mx record? Doesnt appear so. Thats the one that needs it.