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Vlot-8182 asked Vlot-8182 answered

windows 10 blue screen

i got every day one or 2 bluescreens since a few months. It is update related. I cannot locate the cause of this and the bluescreen logs aint created.
Anyone who can help me solve this?
Pc freezes after login and after that i get the blue screen

Am getting volmgr 45 errors after the blue screen, but i cannot see anyy other errors just before the pc crashes.


Thank you.

windows-10-general
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Reza-Ameri avatar image
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Reza-Ameri answered

Take a look at:
https://support.microsoft.com/en-us/sbs/windows/troubleshoot-blue-screen-errors-5c62726c-6489-52da-a372-3f73142c14ad
You may submit a report of crash dump file and other useful information through the Feedback Hub app in Windows 10.

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TeemoTang-MSFT answered

When Windows OS crashes (Blue Screen of Death or BSOD) it dumps all the memory information into a file on disk. The default location of the dump file is %SystemRoot%memory.dmp i.e C:\Windows\memory.dmp if C: is the system drive. Windows can also capture small memory dumps which occupy less space. These dumps are created at %SystemRoot%Minidump.dmp (C:\Window\Minidump.dump if C: is the system drive)
You could download WInDbg Preview from Store to analyze dump files.

Besides, since the issue have appeared a few months ,we can go to the following website and download media creation tool, then use this tool to download Windows 10 20H2 ISO file.
https://www.microsoft.com/en-us/software-download/windows10
Once ISO file download complete, mount it and double click setup.exe to in-place upgrade, this way can fix system related issue and make our system is up to date.
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SSengupta-4080 answered

You should look at the Event Viewer application log to find out any clue immediately after a BSOD

Download and install BlueScreenView v1.55 this is free and best to detect the BSOD root.


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Vlot-8182 answered TeemoTang-MSFT commented

many thanks all for the reply. I dont see any strange things in the eventviever after the BSOD, besides the volmgr 45 errors. ALso, i am using bluuscreenview but the dumpfiles aint being created, although i enabled them.

Reinstalling is not an option, it started after Updates .

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in-place upgrade doesn't mean reinstall, this is a general system repair method, all of your data and apps will be retained

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Vlot-8182 avatar image
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Vlot-8182 answered

inplace upgrade didnt help. Bliu Screen changed. I started with a system service exception. I now have a Whea_uncorrectable_error. Happened today at startup. Yesterday i was able to use the computer for 3 hours without a bluescreen.

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